Food and Beverage Supervisor

Job Responsibilities

1. Financial

• Ensure that the Departmental Operations Budget is strictly adhered to and that all costs are strictly controlled

2. Administration

• Attend meetings and briefing with other Department Head as determined by Food and Beverage Manager.

• Assist Food and Beverage Manager in compiling and preparing departmental report, correspondence and other relative works

3. Employee handling

• Ensure all employees report for work punctually wearing the correct uniform and name tag at all times

• Assist in the building of an efficient service team

• Conduct departmental training and ongoing basis as outlined by departmental policies and procedure

• Ensure that all staff are well – trained to the existing Standard Operational Procedure

• Supervise staff efficiently and ensure the maximum performance and productivity

• Ensure that all staff are adhered to the staff hand book

• Ensure that all staff provides a courteous and professional service at all time

• Co-operate and communicate with other departments in the hotel – related matters

• Implement new departmental policies and procedures as determined by Food and Beverage Manager

• Assist in controlling and minimizing over time within the department

General Operational Duties

• Maintain the cleanliness and maintenance in all FB outlets

• Minimize wastage and breakages of all equipment and supplies and respect the hotel properties

• Ensure the FB outlets are rostered with the correct staffing level in accordance with expected business levels.

• Continuously checking all preparation and table set up in all FB outlets before service time

• Liaise with other supervisors to coordinate an excellence operation between all FB outlets

• Ensure that the guests receive an excellence service and presentation

• Take initiative action in handling any operational problems in FB outlets

• Encourage good communication between the service team

• Develop and improve staff knowledge by conducting training determined by HRM

• Other duties are directed by the general manager or designated department head

· Exellent oral and written communication skills in English and Vietnamese

· Highly self-motivated

· Team player.

LANGUAGES: Exellent English and Vietnamese