Executive Housekeeper

Supervises all housekeeping employees, hires new employees as needed, discharges employees when necessary and take disciplinary actions when policies are not followed. Evaluates employees in order to upgrade them when openings arise.

Plans the work for the housekeeping department and distributes assignments accordingly. Assigns regular duties and special duties for housekeeping staff. Schedules employees and assigns extra days off according to occupancy forecast. Maintains a time logbook of all employees within the department.

Recruit and train new employees. Assigns new employees to work with experienced help. Checks on the work of these employees occasionally and observes the report made by the supervisor.

Approves all supply requisitions, such as those for spreads and bathroom rugs. Maintains a lost-and-found department and is responsible for all lost-and-found items. Determines the rightful owner and send correspondences.

• Responsible for cleanliness, orderliness and appearance of the entire Hotel.

• Ensure that rooms are made as per company standard.

• Prepare Annual Housekeeping Budget.

• Maintain par stock of guest supplies, cleaning supplies, linen and uniform.

• Organize inventories with Accounts and General Store for linen, uniform and fixed assets.

• Pay particular attention while organizing pest eradication activities.

• Develop and implement Housekeeping systems and procedures

• Prepare reports for management information.

• Assist Purchase department in selecting suppliers for items related to Housekeeping.

• Plan, control and supervise Horticultural activities.

• Attending and resolving guest complaints.

• Verification of supplies consignments.

• Organize on-the job training and evaluate its effectiveness.

• Approval of the Functional Manual of the department.

• Recommend recruitment of new personnel.

• Daily inspection of public areas and employees locker rooms.

• Daily briefing of Supervisors/ Executives.

• Coordinating the preventive maintenance schedule of rooms and public area with maintenance department.

• Immediately attending to guest requests.

OTHER RESPONSIBILITIES

• Responsible Business: Show involvement and be interested in environmental and/or social issues by participating in Responsible Business hotel and departmental activities.

• Accepts flexible working schedule when necessary for the Hotel’s uninterrupted service as well during the pre opening stage.

• Be co-operative to the entire team for all other duties and do direct job or indirect job to be one team. You may be required to undertake other duties or you may work in another department from time to time as the Hotel may require according to the business requirement

WORKING CONDITIONS

• Work in a safe manner that does not harm or injure self or others by applying hotel regulations, and adhering to existing laws and regulations

• Ensure that guests’ details are not disclosed.

• Follow emergency procedures to provide for the security and safety of guests and employees.

• Maintain the highest standards of personal hygiene, dress, uniform, appearance and body language as well as per employee handbook set by the Company.

- Curriculum vitae

- Household.

- People ID.

- Health Certification.

- The relevant qualifications.