SALES EXECUTIVE

The hotel sales executive’s role is important to the success of any hotel establishment.

Duties, tasks, and responsibilities:

- Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel

- Contact customers via calls/ Facebook/ website or arranged meetings to discover their needs and requirements

- Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel

- Provide customers with a list of available services and their accompanying prices and offer discounts when necessary

- Assist clients in selecting the most appropriate room type/ service that best meet their specifications and needs

- Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement

- Collaborate with other hotel staff to ensure clients have a good time

- Monitor the customer service quality of the hotel to ensure customers are tended to appropriately

- Conduct price negotiations with customers on behalf of the hotel management to reach a favorable bargain for both parties

- Process and facilitate requests for customized services such as room redecoration, equipment, and switch

- Coordinate and organize the details of an event such as catering, lodging, seating, and security

- Resolve and quell misunderstandings within a hotel premises

- Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals

- Set annual budgets and implement strategies effective for achieving set targets

- Conduct assessment of sales performance to make necessary adjustments to increase patronage.

BENEFITS

- Monthly salary: 7 - 8 million/ month (Gross)

- Social insurance

- 13th salary

- Monthly bonus based on performance

- Annual health check

- FOC policy for Company’s employee

Requirements:

Chay Lap Farmstay is wonderful place for you to perform your amazing working abilities and improve your skills, especially for a Sales Executive. To work at Chay Lap Farmstay, please make sure that you possess the following skills, abilities, and qualifications:

- Experience: At least 1 year working as a Salesperson or Receptionist in a Hotel

- English skills: Fluently, especially in writing

- Education and Training: Bachelor’s degree in a business related discipline such as accounting, economics, and finance. Having a specialization in hospitality management is also vital for this position.

- Other skill: Communication Skill, organizational Skills

- Great knowledge about Quang Binh/ Phong Nha tourist attractions is an advantage.