BACK OF HOUSE MANAGER

• Assist General Manager to supervise and control hostel’s costs and expenses through personnel management & payroll, inventory management, purchasing etc.

• Supervise general performance of hostel departments: reception, travel, kitchen, bar, housekeeping… and report to General Manager.

• Ensures all equipment and furniture within the hostel well-functioned and effectively maintained.

• Supervise proper functioning of accountants relating to cash collection and payment

• Review payments proposed by accountants

• Effectively communicate with all suppliers to VBH and ensure high quality and price competitiveness at all times.

• Creating and maintaining rosters to ensure adequate and efficient crewing at all times.

• Coordinating with HR Department to finalize rosters/hours on a timely basis and the payroll for staff, sending the final payroll to Finance Department and responding to any queries.

• Manage the induction and training of all new crew as well as schedule and carry out weekly, monthly and yearly performance reviews.

• Supervise and safeguard the hostel culture and its standing in the local community and the current law.

• Have a strong focus on our in-house surveys and manage crew effectively to meet VBH’s goals and targets.

• Report and discuss all relevant matters of the hostel to the General Manager.

• Assist General Manager to recruit, interview and hire hostel crew as required.

• Undertake the role of General Manager in his or her absence and hold productive and informative crew meetings.

• At least 5 years working experience and 2 years experience in managerial position is a plus.

• Demonstrate strong leadership skills.

• Strong oral and written English communication skills.

• Have the capacity to train and coach all crew through both on the job training as well as scheduled training sessions.

• Demonstrate excellent time keeping.