Reception- Hồ Chí Minh
- Hạn nộp: 20/06/2019
- Mức lương: 5 - 8 triệu
Thông tin cơ bản
3
Quận 1 - TP HCM
Làm theo ca
Tiền sảnh
Nhân viên
10/06/2019 10:46
Mô tả công việc
• Ensure that all guests are acknowledged and feel welcome and are given responsive, friendly and courteous service at all times.
• Carry out guest check-in and check-out.
• Handle out of hours web site bookings, ensuring that booking system is up to date.
• Have a good understanding of and carry out various guest services, such as laundry and currency exchange.
• Organise, manage and be responsible for your own till, assisting Reception Supervisor to start till balancing at the end of your shift.
• Ensure that the reception area is clean and tidy at all times.
• Be involved and contribute in team meetings.
• Carry out any reasonable guest requests, including but not limited to; chasing lost luggage, arranging airport transfers and guest messages.
• Maintain good and current knowledge of the local area to be able to answer all guest queries.
• Handle any guest comments or complaints in a professional manner and strive to resolve any problems as quickly as possible.
• Be a strong team player and be flexible to cover in other areas of the hostel.
• Helping customers with luggage, vehicle parking, directions and in and out of taxis.
• Opening and closing doors for customers.
• Keeping front of hostel clean and tidy.
• Making sure signs do not get taken by police
Quyền lợi được hưởng
Yêu cầu công việc
• Be friendly, smiley, sociable and welcoming to our guests to create a great atmosphere.
• Be able to work unsupervised in a busy environment.
• Be well organised and be able to prioritise duties.
• A high level of spoken English is essential.
• Maintain excellent time-keeping and attendance.
• Maintain a tidy appearance in line with VBH uniform policy.
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 100 - 499
- số 36-38 đường Xuân Diệu, quận Tây Hồ, Hà Nội
- http://www.vietnambackpackerhostels.com/
Vietnam Backpackers Hostels is a branded group of hostels delivering quality services to the backpacker industry. We are the leaders in facility management, tour products and young lifestyle F&B options.
Thông tin liên hệ
- Ms. Linh - Phụ trách nhân sự