Sales Manager (Hanoi based)

GENERAL MISSION

- The Sales Manager’s mission is to primarily promote the hotel and where possible, hotels belonging to the chain in his/her area/region. To achieve optimal sales at the best possible conditions for the company.

- To ensure the smooth running operation of the commercial section in consultation with the Director of Sales, Director of Sales & Marketing on all matters.

- The performance of the Sales Manager will be determined solely by the productivity of the corporate section as well as the overall results of the hotel.

- The Sales manager performs his/her duties within the framework defined by the chain and hotel norms and by internal regulations as specified by the DOSM/DOS. The Sales Manager will also be responsible to the DOSM/DOS for the Corporate Section and all Sales Personnel within the section.

COMMERCIAL RESPONSIBILITIES

- Keeps himself/herself well informed about the operations especially in key departments (Front Office, Housekeeping, F&B, Banqueting etc.)

- Sets, in conjunction with the DOSM/DOS, currents rates as charged by the hotel.

- Closely observes matters pertaining to competition (sites, prices, services offered on a regular basis – quarterly or more often if need to be).

- Promotes the hotel as often as possible through entertaining, conduction, site inspections, presentation etc., of the hotel.

SALES RESPONSIBILITIES

- Pays visits to former, existing and potential clients in view of entering into contracts with them, especially commercial accounts.

- Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.

- Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary.

- Receives in the hotel any important guests whom he has approached.

- Negotiates prices with the clients.

- Confirms verbal proposals in writing.

- Ensures that all complaints have initiated follow-up action.

- Social - Health Insurance per labor law

- Uniform 

- Telephone allowance ( depend on positions)

- On board Travel expense support 

- Birthday Celebration 

- Year end Bonus, KPI Bonus

- Year End Party

- International working environment with many Expatriates

- Graduated from College/University in Sales & Marketing, Hotel Management, Business administration or related field preferred.

- At least 2-3 years of relevant experiences or an equivalent combination of education and work-related experiences, preferably experience in international 4-5 star hotel/resort.

- Languages: English and other languages would be a plus.

- Power Point; TARS;Opéra

Assistant Sales Manager with good background could be considered to interview

Contact person / Liên hệ: Tin đã hết hạn (Ms. Mai)

Please contact during the working hours from Monday to Friday

Please send your resume in English.