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Executive Housekeeper

  • Hạn nộp: 31/03/2019
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Huyện Cam Lâm - Khánh Hòa
Giờ làm việc
Làm theo ca
Ngành nghề
Buồng phòng
Cập nhật
21/08/2019 12:00

Mô tả công việc

Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson Hotel Group’s overall mission, vision values and strategies

 Develops and implements strategies for housekeeping

 Monitors status regularly and adjusts strategies as appropriate

Manages the operation of the housekeeping, public space and laundry areas; ensures that the rooms and public space areas are spotless and continually restocked and straightened

 Develops and implements processes, procedures and standards for assigned departments which support achievement of service and financial goals

 Prepares annual budget; monitors achievement of budget and takes corrective steps as appropriate

 Inspects rooms, public space and back-of-the house areas continually

 Determines appropriate staffing levels for forecasted business and schedules employees accordingly

 Develops and implements process for providing employees with customer service, technical and safety training on an ongoing basis

 Ensures health/safety of employees and guests by maintaining hotel in accordance to statutes and regulations and directs and trains staff accordingly

 Oversees inventory, purchasing, disbursement and cost control for all linens, cleaning supplies, customer room and restroom supplies, laundry supplies, etc.

 Manages operation of (and/or outsourced relationship with) laundry

 Monitors assigned departments with compliance to safety standards

 Coordinates room availability with the Front Office Manager

 Coordinates room maintenance with Chief Engineer

Develops and implements strategies and practices which support employee engagement

 Recruits and selects qualified candidates

 Provides employees with the orientation and training needed to understand expectations and perform job responsibilities

 Communicates performance expectations and provides employees with on-going feedback

 Provides employees with coaching and counseling as needed to achieve performance objectives and their fullest potential

Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

 Gives personal attention, takes personal responsibility and uses teamwork when providing guest service

 Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems

 Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis

 Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction

 Performs other duties required to provide the service brand behavior and genuine hospitality

Adheres to hotel policies and procedures

 Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance

 Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objective of this position

 Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment

 At all times projects a favourable image of the Hotel to the public


Quyền lợi được hưởng

Working in a dynamic, professional environment with many opportunities for career development

Yêu cầu công việc

 Minimum three years in management housekeeping position required

 High school diploma required, bachelor’s degree preferred

 Able to collaborate effectively with other hotel employees and managers to ensure teamwork

 Ability to speak and read English

 Strong mathematical skills

 Strong organizational skills

Yêu cầu hồ sơ

CV và đơn ứng tuyển / CV and application letter
Chia sẻ:
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ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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BẠN ĐÃ ĐÁNH GIÁ CHO NTD NÀY

5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ

Sắp xếp đánh giá:

  • Quy mô:
  • Cam Ranh, Khánh Hòa
  • Công ty CP Đầu tư Du lịch Eurowindow Nha Trang thuộc Eurowindow Holding là chủ đầu tư của khu nghỉ dưỡng Radisson Blu Resort Cam Ranh, với 250 phòng khách sạn và 36 biệt thự cao cấp cùng nhiều tiện ích phụ trợ tiêu chuẩn 5 sao như Trung tâm hội nghị, khu spa và dịch vụ giải trí, thư giãn sang trọng. Khu Resort chất lượng 5 sao này được quản lý bởi thương hiệu uy tín, danh tiếng của Tập đoàn Carlson Rezidor Hotel Group sẽ mang đến cho du khách cơ hội trải nghiệm dịch vụ nghỉ dưỡng đẳng cấp 5 sao quốc tế tại Việt Nam.

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