F&B Secretary/ Coordinator

• Ensure that all activities adhere to and support the Radisson Hotel Group Quality Management System.

• While based at the F&B office, responsible for all administrative work in the F&B office and Culinary office, may be required to assist Conference and Events with their admin duties.

• Take minutes of meetings and drafting necessary documents for distribution.

• Format, post and maintain up to date copies of all Outlet menus in public folders.

• Responsible to raise purchase requests concerning F&B operation when required.

• Ensure that daily revenue report is copied to the F&B Team.

• Update F&B Generic SOPs through as required and maintain up-to date hard copies of all F&B generic SOPs.

• Control all F&B Generic standard forms in public folders adhering to RHG document control procedures.

• Prepare monthly Attendance sheets for the F&B administration, ensuring prompt and centralized submission of all individual outlet Attendance sheets to Payroll Department.

• Contract live entertainers as required, inclusive of booking of flights, arranging entertainers’ permits, accommodation and any other related activities.

• Maintain adequate stocks of stationery and office supplies.

• Maintain office equipment in excellent working order.

• Acknowledge the receipt of new or amended documents and post them in relevant Back of House areas

• Communicate new or amended procedures to relevant departments/colleagues in a timely manner, ensuring they have been understood.

• Control department forms and records according to the RHG standards for document control

• Process office documents accurately, in accordance with RHG's procedures and within designated timelines.

• Identify, rectify or report office equipment malfunctions promptly, and in accordance with RHG procedures.

• Draft written communication

• Select appropriate format and style for correspondence, using clear and concise language according to purpose, audience and situation. Use correct spelling, punctuation and grammar to ensure understanding by receiver.

• Check information for accuracy prior to sending.

• Maintain document systems

• File/store documents in accordance with RHG procedures.

• Modify and update reference and index systems as required.

• Obtain prior approval for expenditures from the relevant F&B Management colleague.

• Promote conservational efforts to recycle and reuse materials when possible

• Perform other duties may be assigned by the management;

• Working in a dynamic, professional environment with many opportunities for career development

• Have worked as an Office Manager or Administrative Assistant in an international company

• Experience in Restaurant operations- Desirable

• Experience working in a large, multi cultural environment- Desirable

• Strong Organizational and administrative skills

• Excellent typing skills, grammar and spelling in English and Vietnamese

• Advanced Word/Excel/Microsoft Outlook user, able to use time and attendance software, able to use Micros for reports, familiar with requisition process