Hoteljob MV: "Tôi Là Nhân Viên Khách Sạn": Xem Ngay

Hoteljob.vn ra mắt phiên bản App Mobile cho 2 hệ điều hành IOS (Tại đây) và Android (Tại đây)

1140 400
22044 1

Assistant Executive Housekeeper

  • Hạn nộp: 30/04/2019
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Thành Phố Hạ Long - Quảng Ninh
Giờ làm việc
Giờ hành chính
Ngành nghề
Buồng phòng
Cập nhật
26/04/2019 14:52

Mô tả công việc

  • Should have an eye for detail and the ability to effectively deal with guests, other departments and housekeeping staff.
  • Obtains list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments.
  • Experience with turn down service, special needs of VIP Guests, foreign dignitaries, etc. is helpful.
  • Assigns team members their duties, and inspects work for conformance to prescribed standards of cleanliness.
  • Prepares and distributes the Room assignment sheet and floor keys to room boys.
  • Maintain clear and efficient communication and coordination with the Front Office and other departments of the hotel.
  • Schedules the cleaning of the room carpets, upholstery, and draperies as needed, along with deep cleaning projects and window cleaning as necessary.
  • Schedules cleaning for lobby area, public restrooms, telephone areas, hallways, entrances, elevators.
  • Schedules periodic major cleaning projects including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, elevator doors and tracks.
  • Schedules cleaning of all meeting rooms after a completed function.
  • Schedules deep cleaning of all meeting rooms on periodic basis including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, etc.
  • Inventories cleaning supplies & linen stock to ensure adequate supplies.
  • Investigates concerns regarding housekeeping service and equipment, and takes corrective action.
  • Provides support to the Executive Housekeeper in all areas of Housekeeping operation, such as staff training, coaching, counselings and also enforces to the hotels standard operating procedures.
  • Ensure all meeting room functions are properly set up according to the requests indicated on the meeting room/event function sheets.
  • Ensures guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping staff.
  • Advises manager, desk clerk, & admitting personnel of rooms ready for occupancy.
  • Rewards employees who use their empowerment to meet or exceed guest expectations.
  • Print all housekeeping related reports and traces from PMS.
  • Assists in controlling expenses by the housekeeping department.
  • Confirm all housekeeping staff members have arrived or find substitutes for absent employees.
  • Maintain high quality of housekeeping standards in: 1) the guest rooms 2) linens and uniforms 3) lost and found procedures 4) laundry and 5) public area.
  • Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines.
  • Co-ordinate with vendors eg: Pest control, Laundry services and other outsource services.
  • Attend to any guest complaints and take service recovery measures if required.
  • Review the housekeeping points on the guest feedback forms, take actions on guest complaints and also share guest compliments with staff members.
  • Prepare annual housekeeping budget.
  • Submit requests for repair and periodic maintenance of cleaning equipment.
  • Prepares store requisition, purchase other supplies and equipment, also monitor par stock on all housekeeping guest supplies and linens.

Other Routine Responsibilities:

  • Co-ordinate with front office and sending room discrepancy lists.
  • Select, staff, recruit, hire, and train qualified housekeeping candidates.
  • Attends training seminars to perfect housekeeping techniques and procedures, and enhance supervisory skills.
  • Records data concerning work assignments, personnel actions, and time cards, and prepares periodic reports. May prepare reports concerning room occupancy, payroll expenses, and department expenses.
  • Attends periodic staff meetings with other department heads to discuss company policies and patrons’ complaints, and to make recommendations to improve service and ensure more efficient operation.
  • Orient and familiarise new personnel with hotel facilities and operating hours.
  • Control all expenditures relating to Housekeeping, including labour, guest room supplies, and all cleaning supplies and equipment.
  • Oversee any guest communications from housekeeping

Quyền lợi được hưởng

- Nhân viên được tham gia BHXH, BHYT khi ký hợp đồng chính thức với khách sạn.

- Các chế độ khác theo Bộ luật Lao động.

- Bảo hiểm 24/7 trong thời gian làm việc

- Được hỗ trợ chi phí nhà ở

- Được miễn phí tham quan các khu vui chơi, giải trí thuộc tập đoàn Sungroup

Yêu cầu công việc

Education: 

  • Hotel management diploma or equivalent. 
  • Read and understand instructions, safety rules, etc. 
  • Write reports with proper format, punctuation, spelling, and grammar. 
  • Speak with correct English and well-modulated voice.

Experience :

  • Minimum 2 years housekeeping experience in a supervisory capacity, 2 years line level experience in all aspects of the Housekeeping department.

Yêu cầu hồ sơ

Bấm nút NỘP HỒ SƠ để ứng tuyển

Chia sẻ:
Tải lên từ máy tính

Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
Thêm ảnh
Môi trường làm việc
Chế độ đãi ngộ
Địa điểm làm việc

BẠN ĐÃ ĐÁNH GIÁ CHO NTD NÀY

5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ

Sắp xếp đánh giá:

  • Quy mô:
  • Số 09 - Đường Hạ Long, P. Bãi Cháy, TP. Hạ Long
  • Oakwood Ha Long Oakwood Ha Long is an unique luxury resort along Baichay Coastline offers the most breathtaking scenery towards Ha Long Bay. Discover a haven of opulence in our villas at Oakwood Ha Long, where every detail is meticulously crafted to capture the essence of the bay's tropical beauty. Each villa boasts a private garden, perfect for hosting delightful family BBQ gatherings, creating cherished moments surrounded by nature. For an elevated experience, our sea-view villas redefine luxury by offering exclusive access to a private outdoor pool. Immerse yourself in the joy of shared moments with your loved ones, creating lasting memories through exciting parties and relaxation in the privacy of your own aquatic haven. As our valued guest, you'll enjoy complimentary bicycles, hassle-free private parking, and access to our outdoor swimming pool and well-equipped fitness center. Indulge in a culinary journey at our on-site restaurants or let your little ones explore the wonders of our children's club. Unwind in our shared lounge or stay connected with complimentary WiFi throughout the property. For a touch of relaxation, our accommodation features dry saunas, and in the evenings, you can enjoy curated entertainment or opt for the convenience of room service.

Thông tin liên hệ

Mã QR giới thiệu