Food & Beverage Manager ( Only Vietnamese)

- To ensure that each outlet is accounted for separately as an individual profit center.

- To ensure that each outlet is managed by a Manager/ Management Team who are totally accountable for their profitability.

- To set, in close conjunction with each Outlet Manager, annual operating budgets this will form part of the business plan.

- To monitor all costs and recommend/institute measures to control them.

- To set and control with the General Manager/Operations Manager, any incentive scheme for the Outlet Manager or other Food and Beverage section heads of department.

- To monitor all costs and recommend/ institute measures to control them.

- To ensure that the Department’s Operational Budget is strictly adhered to.

- To ensure monthly forecasts are prepared.

OPERATIONAL

- To ensure that the various outlets: Bar, Restaurant, Room service and banquets adhere to all company and hotel policies and procedures and minimum standards.

- To represent the Food and Beverage Department in the hotel’s Executive Committee.

- To ensure that all Departmental Operations Manual are prepared and updated.

- To ensure the team schedule match with service needs according to the hotel occupancy and banquet events

- Work closely with Executive Chef and Kitchen team to update buffet and menu

- To have a good knowledge in food and beverage products

MARKETING

- To prepare, along with his outlet teams, a yearly Marketing Plan for each outlet on the base of the yearly business plan.

- To ensure that an effective marking approach is applied to all outlets in his Food and Beverage Operations.

- To continuously seek ways to assist management in the outlet to maximize revenues and profit.

- To fully understand the market needs and desires for each outlet and ensure that the product lines (menus) are developed by the outlet management team accordingly.

- Check and update wine list + menu + buffet name tags

- Able to implement new promotions

ADMINISTRATION

- To ensure that all Food and Beverage forms and reports to be forwarded to the area Food and Beverage Department are submitted properly.

- To maintain all hotel records and forms as prescribed by local hotel management and policies.

- To be able to plan ahead (is pro-active instead of reactive).

- To always be up to date with financial results (budget versus actual) in sales and cost areas and ensure that sales and profit are maximized.

- To control expenses wisely.

- To ensure that deadlines on all projects are met.

- To ensure that he schedules himself to be available and on duty during peak periods (frequently opening and closing the operation).

- To feel confident in leaving the operation for a period of time due to the qualifies employees he has developed, and who are able to make their own decisions.

- To ensure that meetings are well planned and results-orientated.

- To conduct frequent and thorough inspections of the Food and Beverage Operations (at least once a month).

- To feel comfortable with using a computer (Excel, Word, Power Point, Micros, Opera…)

- To deal with all matters related to employee handling.

GUEST SERVICE

- To personally and frequently verify that guest in the outlets are receiving the best possible service available.

- To spend time in the various outlets (during peak periods) to ensure that the operation is managed well by his outlet team and functions properly and to his fullest expectations.

- To be demanding and critical when it comes to service standards.

- To ensure that the outlet team projects professionalism, that employees are well trained in their jobs and are well-groomed and uniformed.

TRAINING & DEVELOPMENT

- To personally and frequently verify that staffs working in the various outlets are receiving the best possible training to become true professionals, achieve superior guest satisfaction and comply with our Brand Standards.

- To be (herself/himself) up to date regarding international F&B news

- Competitive package of salary and benefit.

- 12 days full paid leave a year, insurances paid in accordance with the Law

- Professional working environment. Care about your career advancement

- Impeccably presentation with good communication skills and knowledge of English.

- Able to work effectively in an international company for multicultural guests and provide high quality.

- Share passion and knowledge as a key member of the hotel’s Management team.

- Dares to look outside the box, and use flair and innovation to enhance the guest experience

- Proven ability to keep food cost within budgets

- Know and implement food hygiene regulations and food safety programs

- Create and implement procedures as required

Due to number of applications we receive, only short listed potential candidates will be contacted for interview