Security Manager

• Responsible for all guest/staff safety and maintain quality control in all security aspects.

• Organize security measure for VIPs, special functions etc. Participate in all guest/ staff activities by engaging in securing personnel.

• Attends to guests/staff complaints personally, if necessary.

• Mark recommendations for improvements to the Security management

• Review policies, procedures and instructions on a regular basis to ensure maintenance of the highest level of security and best possible state of readiness.

• Evaluates on a continuing basis, the possible threat to security and make recommendation on policy changes if necessary.

• Direct investigation of all incident in the Hotel together with DHR for internal case, with Director of Operations for guests' issues

• Take a leadership role in all emergencies and conducts regular fire drills to ensure all drills are carried out accordingly

• Familiar with handling all Crisis Management (Fire, Drowning, bomb threat, Injury, Earthquake, Storm)

• Oversees the duty schedule and work cycle to ensure maximum departmental productivity.

• Direct and implement training schedule for the staff

• Conduct regular Department meetings and Daily Security briefings

• Guest / staff incident report to General Manager and other related Department Heads

• Submit regular reports on safety hazards to Director of Operation/ General Manager with recommendation.

• Promoting safety awareness for all employees. Conducting refresher training as and when necessary.

• Arranging with the Township Fire Bureau to participate in fire drill, that is carried out

• Maintaining records of all training, fire drills, tests and recommendations for improvements.

• Listen to or once received the updated information of the town especially safety and security matters, must report to the Director of Operations and General Manager immediately as necessary

• Carried out all other duties assigned by Director of Operations/ General Manager

- International working environment

- Attractive salary

- 13th month salary

- Birthday benefit

- Special room rate as per Melia Hotels International policy

• EDUCATION AND TRAINING: Bachelor Degre
• LANGUAGES:

Vietnamese - Excellent level, written & spoken

English - Good level, written & spoken

• WORK EXPERIENCE IN OTHER COMPANIES (IN CASE OF EXTERNAL SELECTION): At least 2-year experience in international hotel at the same position
• WORK EXPERIENCE IN MELIA HOTELS INTERNATIONAL (IN CASE OF INTERNAL PROMOTION): 2 year in the same position in hotels of similar category and services.