Hướng dẫn viên quốc tế

Hạn nộp: 20/06/2019
Mức lương: 12 - 20 triệu

Thông tin cơ bản

Số lượng
2

Nơi làm việc
Quận Hoàn Kiếm - Hà Nội, Huyện Cát Hải - Hải Phòng

Giờ làm việc
Làm theo ca

Loại hình
Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub Công ty Du lịch, lữ hành, phòng vé

Ngành nghề
Lữ hành/ Du lịch

Vị trí
Nhân viên

Cập nhật
11/06/2019 14:33

Mô tả công việc

TOUR LEADER’S JOB DESCRIPTION

• Greet all guests promptly at scheduled tour times

• Outline the tour and timeline before beginning

• Determine if any guests have physical restrictions that should be considered

• Clearly and articulately provide information to guests in an engaging manner

• Answer any questions that the guests have

• Demonstrate extensive knowledge of our facility and related topics

• Remain calm, friendly, and enthusiastic at all times

• Deescalate any tension with difficult guests

• Escort guests through the tour, taking breaks as needed

• Keep the tour moving on schedule while still being considerate to guests

• Know all safety and security protocols, should they be needed

Quyền lợi được hưởng

- Social insurance, annual leave are accordance with company policy and Laws.

- Creative, young and dynamic working environment and team mates

- Internal training programs will be provided

Yêu cầu công việc

• International Tour guide licensed is priority.

• High school diploma or equivalent required; associate’s or bachelor’s degree is a plus

• Significant work experience in customer service prefered

• Experience with public speaking is a plus

• Ability to memorize and recite facts clearly and accurately

• Fluent in English; bilingual a plus

• Basic computer skills, including email and word processing

• Enthusiastic, engaging, and informative way of speaking

• Ability to remain calm and collected when dealing with difficult guests

• Passion for learning and willingness to continue to acquire relevant knowledge

• Based in the North of Vietnam

Yêu cầu hồ sơ

Please send your CV in English to email: jobs@ vietnambackpackerhostels.com

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Vietnam Backpacker Hostels

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Quy mô: 100 - 499
số 36-38 đường Xuân Diệu, quận Tây Hồ, Hà Nội
http://www.vietnambackpackerhostels.com/
Vietnam Backpackers Hostels is a branded group of hostels delivering quality services to the backpacker industry. We are the leaders in facility management, tour products and young lifestyle F&B options.