Receptionists
- Hạn nộp: 12/07/2019
- Mức lương: Thỏa thuận
Thông tin cơ bản
6
Hà Nội
Làm theo ca
Khách sạn/ Khu căn hộ
Tiền sảnh
Nhân viên
13/06/2019 09:16
Mô tả công việc
• Carry out guest check-in and check-out.
• Handle out of hours web site bookings, ensuring that booking system is up to date.
• Have a good understanding of and carry out various guest services, such as laundry and currency exchange.
• Organise, manage and be responsible for your own till, assisting Reception Team Leader to start till balancing at the end of your shift.
• Ensure that the reception area is clean and tidy at all times.
• Report any maintenance issues immediately to the Maintenance Crew or Reception Team Leaders.
• Be involved and contribute in team meetings.
• Carry out any reasonable guest requests, including but not limited to; chasing lost luggage, arranging airport transfers and guest messages.
• Maintain good and current knowledge of the local area to be able to answer all guest queries.
• Handle any guest comments or complaints in a professional manner and strive to resolve any problems as quickly as possible.
• Conduct Hanoi walking tour.
• Be a strong team player and be flexible to cover in other areas of the hostel.
• Helping customers with luggage, vehicle parking, directions and in and out of taxis.
• Opening and closing doors for customers.
• Keeping front of hostel clean and tidy.
• Making sure signs do not get taken by police.
Quyền lợi được hưởng
- Social insurance, annual leave are accordance with company policy and Laws.
- Creative, young and dynamic working environment and team mates
- Internal training programs will be provided
Yêu cầu công việc
- Be able to work unsupervised in a busy environment.
- Be well organised and be able to prioritise duties.
- A high level of spoken English is essential.
- Maintain excellent time-keeping and attendance.
- Maintain a tidy appearance in line with uniform policy
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- 87-89-91 Nguyễn Trường Tộ, Ba Đình, Hanoi, Vietnam
We are looking for enthusiastic and creative team players to become part of The Q hotel, who are interested in building a mutually beneficial future with The Q Hotel
Thông tin liên hệ
- Nhân sự