Banquet Operation Manager
- Hạn nộp: 31/07/2019
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận Hoàn Kiếm - Hà Nội
Làm theo ca
Khách sạn/ Khu căn hộ
Ẩm thực
Trưởng ca/ Giám sát
18/06/2019 15:50
Mô tả công việc
• Communicate with the event organizer before and after the event to ensure customer satisfaction.
• To takes responsibility by handles guest complaints and to sold problems regarding the guest misconduct or appropriate behavior.
• Pro-active participating in customer needs.
People:
• To ensure that training gets conducted on a regular basis and that the accumulated training hours meet or exceed the forecasted target.
• To conduct the performance review with the team members and to administrate development programs for the team.
• Ensure punctuality, grooming and hygiene of the team is at the highest level and of professional business standards.
• To conduct monthly communication meetings and ensure that proper communication/ information flows throughout the team.
• Attends the monthly F&B meeting and the bi monthly marketing meeting operation
• Develops teamwork at and ensure cooperation and constructive relation with other outlet and departments.
Quality:
• The primary responsibility of the banquet operation manager is to ensure that the service is of the highest level possible through constant training and supervision of the team.
• To ensure that all banquet operating equipment is in presentable / working condition and properly stored when not in use.
• To ensure all banquet facilities are presentable and properly maintained and report, handles and follow up on all maintenance requirements.
• Supervises the revision of a complete banquet operating manual with SOP’s and implement it through training and strictly follow up.
Profit:
• Establishes procedures to monitor and control the beverage consumption.
• Responsible for optimum manning to ensure profitability without compromising established standards.
• To ensure proper billing is done and proper records are kept.
Quyền lợi được hưởng
- Attractive salary package + service charge.
- Annual performance bonus.
- 8hrs/day; 5 days/week.
- 14 annual leave/year.
- Social insurance, medical insurance, unemployment insurance & accident insurance.
- Hotel activities, hotel outing.
- Internal & External training
Yêu cầu công việc
- A minimum of six years experience in well-established properties preferable in banquet, with at least 3 years experience in a supervisory position.
- Good leadership, people skills and management skills are necessary.
- Able to work long and flexible hour when required.
Yêu cầu hồ sơ
- Please send your CV to Ms Linh, Cluster Assistant HR Manager.
- Email: Tin đã hết hạn.
- Tel: +84 (0) 24 3933 0500
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- Quy mô:
- Số 1 Lê Thánh Tông, Phường Phan Chu Trinh, Quận Hoàn Kiếm, Thành phố Hà Nội
- https://hanoi.hilton.com
Hilton Hanoi Opera and Hilton Garden Inn Hanoi, two of the leading luxury hotels in Hanoi managed by Hilton Hotels Corporation. Located in the heart of Hanoi adjacent to the magnificent Hanoi Opera House, the Hilton Hanoi Opera hotel features 269 rooms, all well-appointed and luxuriously furnished to provide the utmost comfort. Hilton Hanoi Opera features 5 dining and entertainment outlets, offering guests choice of international cuisine, Vietnamese cuisine, sports bar snacks and drinks, or lounge cocktails. The hotel offers meeting and banquet facilities with state-of- the-art technical support, and a Business Center with dedicated team members working behind the scene to ensure the success of all functions.
Thông tin liên hệ
- Nguyễn Hoài Linh - Assistant HR Manager