Restaurant Supervisor
- Hạn nộp: 30/09/2019
- Mức lương: 5 - 8 triệu
Thông tin cơ bản
1
Quận Bình Thạnh - TP HCM
Làm theo ca
Ẩm thực
N/A
29/09/2019 01:04
Mô tả công việc
• Always thank and give fond farewell to guests conveying anticipation for their next visit.
• Assist guest with table reservation.
• Assist guest while seating.
• Ensure guest are serviced within specified time.
• Has a good knowledge of menu
• Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
• Able to answer any questions regarding menu and assist with menu selections.
• Able to anticipate any unexpected guest need and reacts promptly and tactfully.
• Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
• Serve food courses and beverages to guests.
• Set tables according to type of event and service standards.
• Record transaction / orders in Point of Sales systems at the time of order.
• Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Check with guests to ensure satisfaction with each food course and beverages.
• Responsible for clearing, collecting and returning food and beverage items to proper area.
• Maintain cleanliness of work areas, china, glass, etc. Throughout the shift.
• Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
• Present accurate final bill to guest and process payment.
• Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.
• Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
• Ensures that hotel brand standards and SOP's are consistently implemented.
• Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.
• Completes the daily responsibilities that are set for each individual shift.
• Complete closing duties, including restocking items, turning off lights, etc.
• Conducts monthly inventory checks on all operating equipment and supplies.
• Take an active role in coaching and developing junior staff.
• Any other duties related to food and beverage service assigned by the manager.
• Good command in both spoken and written English.
• Should have pleasing personality.
• Excellent guest service skill.
• Good knowledge of food and beverage service.
Quyền lợi được hưởng
- Dynamic, professional and open minded working environment
- Good salary, benefits and bonus
- Uniform Laundry by the Company
- Supporting shift meal at staff canteen
- Other benefits under law of labor and provisions of the company will be discussed in the interview.
Yêu cầu công việc
- 2 to 3 years of work experience in Food & Beverage gained from a 5star international property, along with 1-year experience in a Captain position or a similar role an advantage.
- Strong user knowledge of Microsoft Outlook and Microsoft Office Tools
- Experience in partnering and working closely with different stakeholders at various levels.
- Strong background in hotel operations.
Yêu cầu hồ sơ
- CV/ Resume for application should be made in English
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- 92a Nguyễn Hữu Cảnh, Saigon Pearl, Phường 22, Bình Thạnh, Ho Chi Minh City, Vietnam
- https://www.kafnu.com
Kafnu is an intimate, independent community of forward thinking professionals and creators. Kafnu HCMC is an 8-storey building housing elements of F&B (Restaurant and Bar), Co-Working, Learning Centres, Fitness Studios and Hotel Rooms. Designed for members to Work, Learn, Play and Live, Kafnu enables co-creation, co-exploration and co-innovation. Kafnu gives members access to strategic partnerships, premium services and private events, elevating their individual and collective potential. Kafnu has locations in Hong Kong, Taipei and Bengaluru and is expanding across Asia Pacific. Its pipeline includes locations in Sydney, Ho Chi Minh City, Colombo, Mumbai and Bali.
Thông tin liên hệ
- HR Dept - HR Officer