Desk Clerk
- Hạn nộp: 31/12/2019
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Huyện Cam Lâm - Khánh Hòa
Làm theo ca
Buồng phòng
Trợ lý, thư ký
30/12/2019 22:30
Mô tả công việc
- Handling telephone calls from guests and other departments.
- Controlling lost and found items.
- Checking whether the guests have left the hotel, if not, leave a message for items to be claimed.
- Passing on messages and inquiries between floor staffs and other departments.
- Issuing keys only to authorized persons and keep control by a key record book. The key box should be checked at the end of each shift to ensure that all keys are returned. A handing over is needed.
- Inspecting the nature of complaints and determine an appropriate respond Contact the supervisor for taking appropriate action.
- Offering guests items for borrowing. Keeping record of borrowed items and mark when returned. Checking items to ensure that functionality and cleanliness.
- Controlling stocks of housekeeping.
- Hand in the attendance record to the executive housekeeper daily for follow-up if needed.
- Being in charge of sundries, mini-bar and beverage supplies store.
- Collecting all requisition slips from floor supervisors.
- Calculating and typing up the requisitions.
- Issuing requisitions to the general store room for preparation.
- Informing the executive housekeeper if anything is out of stock.
- Administering all concerns for the housekeeping department, i.e. storeroom requisitions, purchase requisition, beverage requisitions, uniform requisitions, annual vacation forms, accident reports, duty rosters, attendance report, inter – office correspondence and etc.
- Administering the monthly report for all housekeeping concerns to the accounting department, i.e. babysitting, mending service massage service, linen inventory, laundry inventory, flower and plant inventory, ashtray and tumbler inventory.
- Compliance with all company policies and procedures.
- Performing any other duties as required by the executive housekeeper, housekeeping manager or fellow managers.
Quyền lợi được hưởng
- Join Insurance in probation time if sign contract
- Have health care and Insurance
- 13th bonus
- Annual bonus
- Support ticket for interviewing trip and relocation transportation
- Bonus in PH and birthday
Yêu cầu công việc
- At least 1 years of relevant experiences or an equivalent combination of education and work-related experiences, preferably experience in international 4-5 star hotel/resort.
- Excellent service oriented mind
- Guest Complaint handling skill
- Good command in English
- MS Office
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 500 - 999
- Lô số D7A2 (TT4, khu X6), Bắc bán đảo Cam Ranh, tỉnh Khánh Hòa
Paradise Bay Resort Co. Ltd (ALMA) operates in the field of resort and tourism. Founded in 2013, after few years of development, Paradise Bay Resort Co. Ltd has branches in three big cities namely Hanoi, Ho Chi Minh City and Nha Trang with more than 1000 personnel. With the desire to bring Vietnamese families joyful gathering moments every year, Igal Ahouvi – the Honorary Consulate of Vietnam in Israel has invested in Alma resort – a luxury project with excellent amenities. Via ALMA resort, Paradise Bay Resort Co. Ltd is the pioneer in introducing to Vietnam the Vacation Ownership model, which opens up an opportunity for family generations to gather and enjoy their holidays in a first-class resort year after year. Alma Situated on Vietnam's emerging Cam Ranh peninsula, fronting Long Beach, Alma Resort commands some 30 hectares of inspiring ground. The bold and spacious resort offers 580 oversized suites and pavilions that all afford sweeping vistas of the ocean. Guests can enjoy a culinary journey at the resort's 14 food and beverage venues, relax at the sanctuary-like Le Spa, and stay active at the fitness gym and 18-hole mini-golf. Other highlights include 12 swimming pools cascading down to the beach, a waterpark, 75-seat cinema, science museum, a youth centre with virtual reality games, a kid's club, and even an 'Alma Mart' mini supermarket. The resort also prioritizes sustainability and self-sufficiency with its own herb and nursery garden, a chicken farm, and, soon" a solar power project. With its beautiful location, extensive facilities, diverse dining options, and focus on wellness and sustainability, Alma Resort Cam Ranh is the perfect destination for travelers seeking relaxation and adventure.
Thông tin liên hệ
- PHCNS - Phòng Tuyển Dụng