TRAINING MANAGER

JOB BRIEF

As a role of a training manager, you are required to take responsibility in all training activities of 13 restaurants of Viet Deli JSC.

DUTIES & RESPONSIBILITIES:

• Responsible for creation, development and conduction of training programs (included F&B training skills, customer service skills….)

• Ensure all staff training, testing and documentation is completed in the required time frame;

• Support the launch of new restaurants and projects;

• Act as an internal performance supervisor and consultant, taking part in departmental meetings and team-building activities as required;

• Continuously ensure a high quality of service; evaluate and forecast the needs of company, then plan and propose schedule to achieve the training goals;

• Partner with external organizations to support the company learning strategy;

• Review the effectiveness of training programs and update training materials;

• Follow company policies, procedures and service standards;

• Maintain training records & files;

• Other duties as assigned.

• Attractive and competitive salary

• Social Insurance, Health and Unemployment Insurance

• Travel and phone allowance

• Memorable summer outing

• Bonus and other benefits: In accordance with company policy

• Bachelor's Degree in Restaurant or Hotel Management or equivalent

• Minimum of 2 years of experience in F&B management

• Previous leadership experience in a related field required

• Communication and leadership skills

• Comfortable with public speaking