Assistant Executive Housekeeper
- Hạn nộp: 30/09/2019
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Huyện Cam Lâm - Khánh Hòa
Giờ hành chính
Buồng phòng
08/11/2019 11:46
Mô tả công việc
- Should have an eye for detail and the ability to effectively deal with guests, other departments and housekeeping staff.
- Obtains list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments.
- Experience with turn down service, special needs of VIP Guests, foreign dignitaries, etc. is helpful.
- Assigns team members their duties, and inspects work for conformance to prescribed standards of cleanliness.
- Prepares and distributes the Room assignment sheet and floor keys to room boys.
- Maintain clear and efficient communication and coordination with the Front Office and other departments of the hotel.
- Schedules the cleaning of the room carpets, upholstery, and draperies as needed, along with deep cleaning projects and window cleaning as necessary.
- Schedules cleaning for lobby area, public restrooms, telephone areas, hallways, entrances, elevators.
- Schedules periodic major cleaning projects including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, elevator doors and tracks.
- Schedules cleaning of all meeting rooms after a completed function.
- Schedules deep cleaning of all meeting rooms on periodic basis including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, etc.
- Inventories cleaning supplies & linen stock to ensure adequate supplies.
- Investigates concerns regarding housekeeping service and equipment, and takes corrective action.
- Provides support to the Executive Housekeeper in all areas of Housekeeping operation, such as staff training, coaching, counselings and also enforces to the hotels standard operating procedures.
- Ensure all meeting room functions are properly set up according to the requests indicated on the meeting room/event function sheets.
- Ensures guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping staff.
- Advises manager, desk clerk, & admitting personnel of rooms ready for occupancy.
- Rewards employees who use their empowerment to meet or exceed guest expectations.
- Print all housekeeping related reports and traces from PMS.
- Assists in controlling expenses by the housekeeping department.
- Confirm all housekeeping staff members have arrived or find substitutes for absent employees.
- Maintain high quality of housekeeping standards in: 1) the guest rooms 2) linens and uniforms 3) lost and found procedures 4) laundry and 5) public area.
- Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines.
- Co-ordinate with vendors eg: Pest control, Laundry services and other outsource services.
- Attend to any guest complaints and take service recovery measures if required.
- Review the housekeeping points on the guest feedback forms, take actions on guest complaints and also share guest compliments with staff members.
- Prepare annual housekeeping budget.
- Submit requests for repair and periodic maintenance of cleaning equipment.
- Prepares store requisition, purchase other supplies and equipment, also monitor par stock on all housekeeping guest supplies and linens.
Quyền lợi được hưởng
- Join Insurance in probation time if sign contract
- Have health care and Insurance
- 13th bonus
- Annual bonus
- Support ticket for interviewing trip and relocation transportation
- Bonus in PH and birthday
Yêu cầu công việc
- At least 2 years of relevant experiences or an equivalent combination of education and work-related experiences, preferably experience in international 4-5 star hotel/resort.
- Excellent service oriented mind
- Guest Complaint handling skill
- Good command in English
- MS Office
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 500 - 999
- Lô số D7A2 (TT4, khu X6), Bắc bán đảo Cam Ranh, tỉnh Khánh Hòa
Paradise Bay Resort Co. Ltd (ALMA) operates in the field of resort and tourism. Founded in 2013, after few years of development, Paradise Bay Resort Co. Ltd has branches in three big cities namely Hanoi, Ho Chi Minh City and Nha Trang with more than 1000 personnel. With the desire to bring Vietnamese families joyful gathering moments every year, Igal Ahouvi – the Honorary Consulate of Vietnam in Israel has invested in Alma resort – a luxury project with excellent amenities. Via ALMA resort, Paradise Bay Resort Co. Ltd is the pioneer in introducing to Vietnam the Vacation Ownership model, which opens up an opportunity for family generations to gather and enjoy their holidays in a first-class resort year after year. Alma Situated on Vietnam's emerging Cam Ranh peninsula, fronting Long Beach, Alma Resort commands some 30 hectares of inspiring ground. The bold and spacious resort offers 580 oversized suites and pavilions that all afford sweeping vistas of the ocean. Guests can enjoy a culinary journey at the resort's 14 food and beverage venues, relax at the sanctuary-like Le Spa, and stay active at the fitness gym and 18-hole mini-golf. Other highlights include 12 swimming pools cascading down to the beach, a waterpark, 75-seat cinema, science museum, a youth centre with virtual reality games, a kid's club, and even an 'Alma Mart' mini supermarket. The resort also prioritizes sustainability and self-sufficiency with its own herb and nursery garden, a chicken farm, and, soon" a solar power project. With its beautiful location, extensive facilities, diverse dining options, and focus on wellness and sustainability, Alma Resort Cam Ranh is the perfect destination for travelers seeking relaxation and adventure.
Thông tin liên hệ
- PHCNS - Phòng Tuyển Dụng