Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Assistant Night Manager
- Hạn nộp: 10/08/2019
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận Hoàn Kiếm - Hà Nội
Ca đêm
Khách sạn/ Khu căn hộ
Tiền sảnh
Trưởng ca/ Giám sát
11/07/2019 14:58
Mô tả công việc
- Oversee the entire Front Office operation to maintain high standards
- Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
- Serve as a point of contact for regular and important Guests
- Complete Night Audit duties
- Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
- Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
- Represent the Night Manger and other senior managers in their absence, taking full responsibility of the hotel
- Act in accordance with all security and emergency procedures and manage the instigation of these, as required
- Compile adequate handover to Early staff / Duty Manager
- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
- Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Conduct Health and Safety Checks and Night Walks
- Maintain a good status awareness of all hotel areas
Quyền lợi được hưởng
- Attractive salary package + service charge.
- Annual performance bonus.
- 8hrs/day; 5 days/week.
- 14 annual leave/year.
- Social insurance, medical insurance, unemployment insurance & accident insurance.
- Hotel activities, hotel outing.
- Internal & External training
Yêu cầu công việc
- Previous supervisory experience in Front Office within the hotel, leisure or retail sector
- Previous experience with Front Office Management Systems
- Previous experience with cash handling
- Competent level of IT proficiency
- Excellent leadership and management skills
- Commitment to delivering a high level of customer service
- Ability to work under pressure
- Excellent grooming standards
- Positive attitude and good communication skills
- Flexibility to respond to a variety of work situations
- Ability to work on your own and as part of a team
Yêu cầu hồ sơ
- Please send your CV to Ms Linh, Cluster Assistant HR Manager.
- Email: Tin đã hết hạn.
- Tel: +84 (0) 24 3933 0500
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
![]()
Quy mô: ![]()
![]()
![]()
![]()
![]()
![]()
Số 1 Lê Thánh Tông, Phường Phan Chu Trinh, Quận Hoàn Kiếm, Thành phố Hà Nội-
![]()
-
![]()
https://hanoi.hilton.com
Hilton Hanoi Opera and Hilton Garden Inn Hanoi, two of the leading luxury hotels in Hanoi managed by Hilton Hotels Corporation. Located in the heart of Hanoi adjacent to the magnificent Hanoi Opera House, the Hilton Hanoi Opera hotel features 269 rooms, all well-appointed and luxuriously furnished to provide the utmost comfort. Hilton Hanoi Opera features 5 dining and entertainment outlets, offering guests choice of international cuisine, Vietnamese cuisine, sports bar snacks and drinks, or lounge cocktails. The hotel offers meeting and banquet facilities with state-of- the-art technical support, and a Business Center with dedicated team members working behind the scene to ensure the success of all functions.
Quy mô: 
Số 1 Lê Thánh Tông, Phường Phan Chu Trinh, Quận Hoàn Kiếm, Thành phố Hà Nội
Thông tin liên hệ
-
![]()
Nguyễn Hoài Linh - Assistant HR Manager -
![]()
Google
Facebook
Zalo
