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Executive Floor Attendant

  • Hạn nộp: 15/02/2020
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Quận Hoàn Kiếm - Hà Nội
Giờ làm việc
Làm theo ca
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
09/01/2020 15:57

Mô tả công việc

• Smile and make guests feel welcome.
• Prepare Welcome drinks upon arrival.
• Set up breakfast and serve guests.
• Clear breakfast at conclusion of service.
• Set up snacks in the afternoon, serve snacks and cocktails.
• Clear at conclusion of service.
• Replenish mini-bar.
• Set up VIP amenities and replenish according to VIP policy.
• Set-up and service of boardroom.
• Ensure that newspapers and magazines in the Lounge are updated.
• Collect guest laundry and deliver to laundry for processing.
• Return guest laundry to guest after collecting from laundry.
• Polish shoes.
• Unpack guests clothing on arrival.
• Ensure that any errands for customers are fulfilled efficiently, and to utmost satisfaction.
• Keep all work areas clean and tidy.
• Assist Executive Reception when necessary.
• Present professionalism in regards to grooming.
• Develop and maintain high level of communication with all relevant sections and departments.
• Ensure a high level of product knowledge of the hotel and local area.
• Liaise with Housekeeping with regards to flower arrangements in Lounge and guest room.
• Ensure guests are happy and all their needs are anticipated.
• Perform any assignment as delegated by the superior.
• Comply with all systems and procedures as per the Front Office Manager.
• Comply with all company policies relating to the Executive Floor.
• Ensure health and safety is guaranteed for staff and guests at all times.

Quyền lợi được hưởng

  • Attractive salary package + service charge
  • Annual performance bonus
  • 8hrs/day; 5 days/week
  • 14 annual leave/year
  • Social insurance, medical insurance, unemployment insurance & accident insurance
  • Hotel activities, hotel outing
  • Internal & External training

Yêu cầu công việc

  • Hospitality Bachelor is preferable
  • Good communication & English
  • Good at dealing with situations
  • Having experience in hospitality is an advantage
  • Having hospitality attitude

Yêu cầu hồ sơ

Please send your CV to Ms Linh, Cluster Assistant HR Manager
Email: Tin đã hết hạn
Tel: +84 (0) 24 3933 0500
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Sắp xếp đánh giá:

  • Quy mô:
  • Số 1 Lê Thánh Tông, Phường Phan Chu Trinh, Quận Hoàn Kiếm, Thành phố Hà Nội
  • https://hanoi.hilton.com
  • Hilton Hanoi Opera and Hilton Garden Inn Hanoi, two of the leading luxury hotels in Hanoi managed by Hilton Hotels Corporation. Located in the heart of Hanoi adjacent to the magnificent Hanoi Opera House, the Hilton Hanoi Opera hotel features 269 rooms, all well-appointed and luxuriously furnished to provide the utmost comfort. Hilton Hanoi Opera features 5 dining and entertainment outlets, offering guests choice of international cuisine, Vietnamese cuisine, sports bar snacks and drinks, or lounge cocktails. The hotel offers meeting and banquet facilities with state-of- the-art technical support, and a Business Center with dedicated team members working behind the scene to ensure the success of all functions.

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