Credit Supervisor

POSITION SUMMARY:

Enforce and maintain credit and collection policies and procedures to maximize hotel profitability through reducing bad debt exposure and improving working capital.

RESPONSIBILITIES:

- Ensure adherence to the hotel’s credit policy.

- Report directly to and communicates with the Director of Finance on all matters pertaining to credit and collection of guest and city ledger accounts.

- Cooperate, coordinates and communicates with guests and other departments in matters concerning issuance of credit, follow up outstanding accounts and assisting with credit requirements.

- Liaise closely with the Accounting Receivable Supervisor in reviewing and maintaining the Aged Trial Balance of Accounts Receivable.

- Monitor the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements.

- Review city ledger daily for correct postings of charges and take corrective action where necessary.

- Monitor and pursue collection of overdue accounts.

- Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts.

- Respond to and resolve account queries in conjunction with accounts receivable.

- Assist in control and collection of outstanding guest and city ledger accounts.

- Prepare management reports for month end analysis and provide documentation for credit meeting.

- Review provision, write-offs and other adjustments immediately prior to month end.

- Conduct monthly credit meeting with relevant WYNDHAM team highlighting monthly performance, bad debts, staff accounts outstanding and discuss any accounts causing concern and follow up.

- Assist in maintaining and preparing accurate and timely financial and operating information with emphasis on the Aged Trial Balance of Accounts Receivable.

- Assist in providing safe keeping, including proper storage and access, for all contracts, leases and other financial records.

- Assist in implementing and maintaining acceptable accounting practices and procedures as required by WYNDHAM policies and procedures, generally accepted accounting practices and as affected by local conditions.

- Work with Superior on manpower planning and management needs.

- Work with Superior in the preparation and management of the department’s budget.

- Salary: Negotiate

ABILITIES / KEY COMPETENCIES / SKILLS:

- Good Communication skills.

- Proficient in the use of Microsoft Office.

- Problem solving, reasoning, motivating, organizational and training abilities.

- Good writing skills.

EDUCATION / CERTIFICATES / EXPERIENCE:

- Bachelor’s degree or Diploma in Accounting, Finance, Business Administration or related field.

- 3 years in hotel accounting or auditing experience including management experience or an equivalent combination of education and work-related experience.

- Professional accounting certifications may requested by local laws and regulations.