Reservations Agent

Hạn nộp: 30/05/2023
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Huyện Điện Bàn - Quảng Nam

Giờ làm việc
Giờ hành chính

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Tiền sảnh

Vị trí
Nhân viên

Cập nhật
29/05/2023 12:07

Mô tả công việc

Provide accurate and friendly booking services to create customer satisfaction
Coordinate tasks and manage relevant data accurately for efficient scheduling service operations
Effectively respond by the rules to reservation related inquireds such as calls, emails, and fax.
Enter and modify the data related to the reservation, and create VIP and other booking documents
Build daily morning and afternoon reports, cumulatively calculate and confirm monthly commission date

Quyền lợi được hưởng

*Attractive salary

* Professional and friendly working environment

* Competitive benefit package

- 2 days off/ week, 12 annual leaves/ year

- 24h accidental insurance, health care insurance for self and dependants

- Uniform + staff meals + shuttle bus are provided

Yêu cầu công việc

• Required Skills

- Communication skills (Negotiation/Presentation/Speech/Listening): Learning Level

- Understanding of hotels and hotel products(Room, F&B, etc.) industry: Learning Level

- Knowledge of hotel rooms and meeting related services: Learning Level

- Knowledge and ability to use computers to analyze and manage budgets: Learning Level

- Understanding the operating skill and booking sales process of hotel reservation management system: Learning Level

- Business Administration (especially Marketing) knowledge, Contract and Legal Knowledge: Learning Level

- Foreign Language(ENG): Learning Level

• Qualifications

- High school degree or above, bachelor degree preferred

• Experiences

At least 1 years working experience at the same position

Yêu cầu hồ sơ

CV in English

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Đánh giá (5)

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Sắp xếp đánh giá:

Shilla Monogram Quangnam Danang Resort – The Shilla Hotels & Resorts, Samsung Group

Theo dõi

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Quy mô:
Lạc Long Quân, Điện Ngọc, Điện Bàn, Quang Nam Province, Vietnam
The Shilla Hotels & Resorts, the Hospitality brand of South Korean conglomerate Samsung maintains elegance and a tradition of winning guests’ hearts with the aim of becoming a “Premium Lifestyle Leading Company”. Under its new brand Shilla Monogram, Shilla Monogram Quangnam Danang will be a lifestyle beachfront resort comprising 308 guestrooms, several restaurants, and bars, recreation, wellness, and meeting facilities. Centering on the openness of the resort’s indoor and outdoor spaces there is a sense of design continuity between each open space and an atmosphere that harmonizes with the surrounding nature. Located at one of the world’s beautiful beaches, one side faces the ocean, Shilla Monogram Resort allows guests to enjoy their stay overlooking a stunning view that creates a relaxing, contemplative atmosphere. The hotel’s 309 guestrooms take into account the needs and perspectives of resort guests and are devised to be a tailored space. By bringing your qualification and passion to work at our properties, you will help us achieve our vision: offering customers the lifestyle of their dream based on trust.