RECEPTION- HANOI

• Carry out guest check-in and check-out.

• Handle out of hours web site bookings, ensuring that booking system is up to date.

• Have a good understanding of and carry out various guest services, such as laundry and currency exchange.

• Organise, manage and be responsible for your own till, assisting Reception Team Leader to start till balancing at the end of your shift.

• Ensure that the reception area is clean and tidy at all times.

• Report any maintenance issues immediately to the Maintenance Crew or Reception Team Leaders.

• Be involved and contribute in team meetings.

• Carry out any reasonable guest requests, including but not limited to; chasing lost luggage, arranging airport transfers and guest messages.

• Maintain good and current knowledge of the local area to be able to answer all guest queries.

• Handle any guest comments or complaints in a professional manner and strive to resolve any problems as quickly as possible.

• Conduct Hanoi walking tour.

• Be a strong team player and be flexible to cover in other areas of the hostel.

• Helping customers with luggage, vehicle parking, directions and in and out of taxis.

• Opening and closing doors for customers.

• Keeping front of hostel clean and tidy.

• Making sure signs do not get taken by police.

Sẽ được đóng BHXH đầy đủ.

Được hưởng trợ cấp theo quy định của Công ty.

Môi trường làm việc năng động, sáng tạo, với đội ngũ nhân viên trẻ đầy nhiệt huyết.

Công ty có tổ chức một số lớp Tiếng Anh để nhân viên nâng cao trình độ ngoại ngữ, hỗ trợ tốt hơn trong công việc.

Sẽ được tham gia nhiều hoạt động đào tạo hỗ trợ tích cực hơn trong quá trình làm việc.

• Be able to work unsupervised in a busy environment.

• Be well organised and be able to prioritise duties.

• A high level of spoken English is essential.

• Maintain excellent time-keeping and attendance.

• Maintain a tidy appearance in line with VBH uniform policy.

- Email: Tin đã hết hạn (CV tiếng Anh)

- Số Head Office: 024 3933 9566 (chỉ gọi trong giờ hành chính gặp bộ phận nhân sự) hoặc gặp Ms Linh: 0979347492