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9934 1

Operation Manager

  • Hạn nộp: 11/05/2023
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Quận Tây Hồ - Hà Nội
Giờ làm việc
Giờ hành chính
Cập nhật
10/05/2023 16:54

Mô tả công việc

Overall Purpose:

To co-ordinate and facilitate the activities of the operational departments as designated and perform all management duties necessary to achieve an effective and profitable residence operations.

Supervision of: Operational departments consisting of:

• Resident Services Dept.

• Engineering Dept.

• Security Dept.

• Housekeeping Dept.

• F&B Dept

Key Responsibilities (Assist in overseeing the day-to-day operation of the hotel)

• Plan, direct, or coordinate the operations of Housekeeping, Resident Services, Security and Engineering Depts.

• Establish and implement departmental policies, goals and procedures.

• Assist with operational budgets to improve profitability

• Manage quality assurance for guest supplies.

• Determine staffing requirements, interview, hire and oversee the training of new employees.

• Oversee activities directly related to providing services to the guests.

• Ensure the decisions of the General Manager are carried out.

• Oversee the Breakfast Operations. Check the menus and make recommendations to the provider to ensure food quality and service are maintained.

• Supervise renovations and furnishings.

• Carry out regular inspections of the property and set target dates for rectification of defects.

• Ensure compliance with licensing agreements with authorities.

• Make sure residents have the best experience during their stay.

• Inspect apartments prior to check in.

• Deal with any complaints guests may have about their stay. Speak with guests about issues they may have and work with them toward the best resolution to the problem for both parties.

• Work directly with staff, motivating them to do the best job possible and provide great guest service to guests.

• Oversee facilities maintenance planning, scheduling and control.

• Assure safety and security procedures are adhered to.

Quyền lợi được hưởng

- Attractive internal/ external activities

- Meal allowance and insurance contribution as per Labow law

- 24/7 Health insurance package

- 12 annual leave days per year

- Summer trip and other outing trip

- Attractive bonus package

Yêu cầu công việc

• University qualifications; hotel management certificate or diploma or similar preferred

• Must be aggressive, strong negotiation skills & good problem solving skill

• Good English communication skills, can speak Korean or Japanese is preferred

• Good knowledge in Hospitality industry is a plus

• At least 7 year experience in the same industry is required

Yêu cầu hồ sơ

CV in English is preferred
Chia sẻ:
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ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Sắp xếp đánh giá:

  • Quy mô:
  • 96 Đường Tô Ngọc Vân, Quảng An, Tây Hồ, Hà Nội, Việt Nam
  • https://www.diamondwestlake.vn
  • Founded in 1998, Diamond Westlake Suites presents a suite of luxury serviced apartments in Vietnam. Located in the exclusive Quang An area on the north-eastern fringe of Hanoi's scenic West Lake, Diamond Westlake Suites offers the best of both nature and modern living. A mere 15-minute drive away from the city, the executive residence is easily accessible to banks, shops, entertainment areas and restaurants. Diamond Westlake Suites offer free shuttles to the town centers and international schools. The extensive grounds with wide range of facilities make Diamond Westlake Suites a family-friendly hotel in Hanoi, Vietnam.

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