Executive Assistant Manager (Vietnamese)
- Hạn nộp: 30/11/2019
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Thành Phố Hội An - Quảng Nam
Giờ hành chính
Resort/ Khu Du lịch
Quản lý, điều hành
Trợ lý, thư ký
13/11/2019 08:57
Mô tả công việc
JOB OVERVIEW
Provides functional assistance and direction to the Back of the house and interacts with resort members and individuals outside the Resort including, but not limited to suppliers, government officials, competitors and other members of the local community. Coordinates functions and activities with the department heads as appropriate.
• Role is second in charge behind GM and career progress is to the GM level
KEY RESPONSIBILITIES:
Planning and Organizing - To plan all operational procedures, to plan and organize all recruitment, grow revenue of the Rooms Department and to improve service and quality.
• To coordinate with the heads of Rooms, back of the house departments to ensure adequate coordination and operations implementation.
• Implement departmental strategies and action plans in accordance with the resort’s strategic and sales plans.
• To plan the yearly revenue target.
• To plan and get the desired cost price for products sold by the resort.
• To plan on upgrading the standards within the Resort.
• To liaise with the sales & marketing manager to set the strategy for the Rooms, F&B…
• To organize and conduct interviews.
• To project business opportunities in order to increase revenue.
• To plan, develop and implement formal training plans for personnel.
• To participate in preparation of the Resort strategic plan, marketing plan and goals program.
• To regularly update the General Manager on all operations achievements and key issues.
Communication - Ensure all staff is aware of the goals and objectives of the back of the house and to achieve and maintain good relationship amongst the Resort personnel.
• To operate an efficient and accurate administration process in order to meet statutory, legal and internal requirements.
• To conduct daily briefings to ensure that all departments receive updated information.
• To conduct weekly briefings to improve all aspects of the resort.
• To attend all other meetings as required by the administration team.
• To ensure and maintain good relations with members and suppliers.
Budgeting & Costing - To ensure that adequate funds are available for smooth operations and to ensure adequate amount of resources.
• To delegate and control the departmental expense budget throughout the year.
• Control Payroll and Business Expenses of the Back of the house.
• To prepare and derive the required operational cost for the Back of the house for the year.
• To oversee budget preparation for the year.
• To ensure the preparation of management team duties and rotas.
• To implement methods to control wastage and over production.
• To select suppliers with the most competent prices.
• To ensure that the payroll doesn’t not exceed the budget.
• To set the profit margin targets and achieve them.
• To analyze potential costs
• To consider aspects of re-investment.
• To co-ordinate and manage pricing strategies.
• To analyze the market needs and trends.
• To contribute to Sales improvement.
• To ensure improvement in productivity across the resort.
Personnel & Development - Ensure all requirements of staff are met & updated.
• To liaise with the General Manager & Human Resources Director in matters relating to recruitment and disciplinary procedure.
• To help the Human Resources select the right candidates from the market, by processing job applications.
• To select the right candidates from the market, by processing job applications.
• To ensure regular progress update & reviews are conducted for all managers & staff.
• To conduct performance appraisal for back of the house, Heads and insure Managers, Assistant. Managers and Administrators are receiving their appraisals as per the set plan.
• To ensure employee grievances, disciplinary procedure are monitored.
• To ensure that regular On Job Training are conducted within each department.
• To actively participate in the quality circle within the Resort
• To coordinate with the HRM and prepare job descriptions for all personnel in each respective Department
General:
• To carry out the duty managers shift in order to meet management requirements
• Manage the functioning of all employees, facilities, sales and costs, to ensure maximum departmental profit is achieved
• Ensure regular upgrades of the resources of back of the house
• To oversee the preparation, presentation and service of food products to ensure the highest quality at all times
• To oversee the that all guest rooms, public & back of the house areas including kitchen areas are well maintained and cleaned
• To maintain good will, sense of fairness and an open door policy towards employees
• To monitor and check resort members satisfaction
• To control operating and merchandising costs
• To maintain highest standards of Hygiene
• To maintain good Health and Safety Standards
• Implement a daily and monthly checklist for all departments. Ensure proper follow-up to attain maximum quality and efficiency
• To coordinate all sales activities which are conducted in area of responsibility
• To actively engage and participate in effective communications within the resort
• To adhere to all the resort standards and procedures at any given time
• Ensure that all Standards are being adhered to, by training all personnel and monitoring their compliance
Quyền lợi được hưởng
- Duty meal a day.
- Professional training, learn and grow.
- Uniform staff, staff social events.
Yêu cầu công việc
- You have at least 1 year of experience in same position.
- You have excellent communication and interpersonal skills.
Yêu cầu hồ sơ
Please send your resume to<Tin đã hết hạn>
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- Quy mô:
- 28 Nguyễn Tất Thành, Hội An
Một trong những lựa chọn hàng đầu của chúng tôi ở Hội An Hoi An Silk Village Resort & Spa nằm ở thành phố Hội An tại khu vực Quảng Nam, cách 1,4 km từ Chùa Cầu Nhật Bản. Mô phỏng một làng lụa nguyên bản với khuynh hướng resort hiện đại.
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