Spa & Recreation Manager

- Monitor SPA personnel to ensure all guests and internal customers receive prompt and courteous service.

- Maintain appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of SPA personnel.

- Implement and control SPA procedures that provide for the health and safety of personnel and guests, such as lost and found service, security and emergency procedures and environmental procedures.

- Prepare efficient work schedule for SPA Staff, arranging holidays and vacation, taking into consideration of booking.

- Implement Career Development program within SPA.

- Control and monitors departmental costs on an ongoing basis to ensure performance against budget.

- Development new SPA treatment.

- Conduct skills training within the department.

- Build and maintain relationships with internal and external customers.

- Understand and anticipates customer’s needs, takes action to address customer needs and strives to exceed customer expectation.

- Work with Human Resources on manpower planning and management needs.

- Work with Director of Finance in the preparation and management of the Department’s budget.

- Complete other tasks which assigned by the leader.

• Full payment within probation time./ Hưởng nguyên lương trong thời gian thử việc.

• Service charge applied/ balanced for Manager level and below./ Tiền thưởng doanh thu áp dụng chung cho tất cả các vị trí, từ quản lý trở xuống.

• Lunch at the company./ Sử dụng cơm trưa tại khách sạn.

• Pay insurance in accordance with the law./ Tham gia bảo hiểm theo quy định của Bộ luật hiện hành.

- Good writing skills.

- Proficient in the use of Microsoft Office.

- Problem solving and organizational abilities.

- Good Training skills.

- Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent.

- 3 years related experience and including at least 1year experience in SPA operation, or an equivalent combination of education and experience.