Restaurant Manager

Create operational guidelines for the restaurant

• Ensure quality standards for Food & Beverages Production (appearance, taste, size) with Head Chef

• Ensure quality standards for Service & Cleanliness

• Develop budgets with owner & meet all budget targets (daily, weekly, monthly & yearly)

• Maintain budgets and employee records, prepare payroll, pay bills and monitor bookkeep records

• Work with Assistant Manager to be in charge of daily operation and supervision of the restaurant

• Designs and improves restaurant cash security

• Works with Head Chef to oversee stocks level, control and ordering

• Helps plan all the marketing, promotions and advertising activities with marketing team

• Hire / Fire, Discipline, Supervise, Schedule and Train FOH & BOH staff

• Perform job evaluation and revise performance of all staff

• Conduct weekly and monthly FOH & BOH meetings

• Handle guest complaints in the restaurant.

• Know the competition, the suppliers and industry trends

• Maintain positive employee relations

• Ensure good safety, hygiene and emergency practices

• Salary: 20-25mil VND

• 13th month salary

• Health & social insurance

• Employee meals, parking, phone

• Incentive & bonus package based on KPI

• 12 days paid vacation per year, plus 1 day for every 3-year

• Opportunity to learn, develop and work in a professional Western-style work environment

• Ability to read, analyze and interpret standard operating procedures, manuals and regulations.

• Ability to prepare reports and standard of performance manuals.

• Excellent customer service skills.

• Proficient in English.

• Good numerical skills.

• Attention to details

• In depth knowledge of consumer trends and patterns.

• Ability to work extended hours.

• Good understanding of useful computer programs (MS Office, restaurant management software, POS)

• Ability to work independently.

• Good organizational, time management, communication and leadership skills.

• At least 8 years of working in a full service restaurant and at least 3 years in a management position.