Human Resources Manager

GENERAL MISSION

 Develop & implement all personnel policies & procedures in line with the need of Bai San Ho (Zannier Hotels) and all relevant legal requirements.

 Ensure employees are happy, safe and secure at workplace.

 Develop hotel’s policies and procedures.

 Human Resources Manager oversees personnel & training and may perform additional tasks as outlined below

RESPONSIBILITIES AND MEANS

 To provide courteous and professional service and to maintain good working relationship with all colleagues throughout the hotel.

 To develop and ensure that all employees have a complete understanding of and adhere to the Hotel’s policy relating to Fire, Hygiene & Grooming, Health & Safety.

 To ensure that the Department’s manning is developed and once operational not over and salary rank under controlled strictly.

ADMINISTRATIVE RESPONSIBILITES

 Develop & implement all human resources policies relating to recruitment, promotions, transfers, personnel administration, industrial and employee relations.

 Responsible for the establishment and function of training department.

 Monitor salary and wage administration including the conducting of salary surveys on a regular basis to determine position in the market place.

 Develop and complete monthly payroll statement.

 Develop & administer Employee Opinion Survey, Staff Canteen Survey and assist in addressing issue/concern highlighted.

 Ensure job descriptions and person specifications are developed and updated on a regular basis for all positions.

 Responsible for ensuring employee recognition systems and award are in place.

 Ensure annual/ monthly training plans are in place as per property requirements.

 Assist in career development planning in conjunction with relevant heads of department

 Preparation of budget information of employee relation, training and all salary and wage requirement.

 Monitor employee compensation and benefits.

 Encourage and support all the training programs.

 Attend the morning briefing and operation meeting.

 Prepare and process monthly Payroll report to Finance.

 Prepare and sending monthly HR and Training report to GM.

TECHNICAL RESPONSIBILITIES

 Develop and deliver training programs as and when required and assist all Managers in training requirements for their department.

 Knowledge of benefits available locally.

 In depth knowledge of Vietnamese labour law.

 Conduct pre-screening interviews to ensure that the best candidate for Head Department.

HUMAN RESPONSIBILITIES

 Counsel employees in career prospects, personal issues, job related issue, etc.

 Handle all issues happened to employee against to the Law and Internal Policies, including accidents, sickness.

RELATIONS

 Advise Executive Committee and General Manager on human resources issues including employee and government relations matters.

 Establish and maintain various contacts with local organization, hotel schools, government office, and labor officers.

 Ensure orientation and induction of new employees occurs prior to the actual commencement of work

 Conduct various employee activities including ‘all employee meeting” on a regular basis, soccer team, protecting environment, community service, birthday and annual employee’s party etc.

training & development opportunities in an international resort environment

accomodation, meals, daily shuttle bus from Quy Nhon as well as other benefits are available

Exceptional interpersonal & communications skills, as well as the capacity to develop and foster positive work relationships and culture

Luxury hotel/resort pre-opening experience is required

Experience in leading a HR team within an international hospitality environment

Extremely knowledgeable in C&B practices and policies

Deep understanding of local authority relations and ability to build and maintain these

Fluency in both Vietnamese and English