Guest Service Supervisor/ Giám sát Tiền sảnh

- Greet and welcome both hotel and Residence guests upon arrival.

- Register guests into the computer, verifying reservation, address, and credit information.

- Promote the Wyndham Rewards Program and provide recognition and benefits to all present members.

- Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily.

- Cash checks and exchange currency for guests.

- Supervise the guest service agents, ensuring the correct sequence of events for proper registration and checkout of guests.

- Assign specific tasks to front desk agents relative to credit, missing addresses, registration bucket maintenance, registration cards, posting charges, and overall cleanliness and organization of the front desk.

- Provide ongoing training and support to front desk agents.

- Issue key to and control entrance of safety deposit boxes.

- Post miscellaneous charges as requested.

- Maintain all front desk related equipment and a par stock of supplies.

• Service charge

• Duty meals

• Transportation return Nha Trang to Cam Ranh

• Accommodation provided in KN Paradise for non-local employees

• Discounted accommodation in 9,200 Hotels and Resorts worldwide

• Social insurance, health insurance and unemployment insurance

• Annual bonus (paid before Tet Holiday)

- Good Interpersonal Skills.

- Proficient in the use of Microsoft Office and Front Office System.

- Fluent in English.

- Second foreign language is preferred.

- High School or Vocational Certification in Hotel Management, Business Administration, English or related field.

- 1 year experience in guest / customer service, or an equivalent combination of education and experience.

Email: Tin đã hết hạn

Phone number : 0258 3999 288 – Ext. 8434 – HR Department.

Wyndham Grand KN Paradise Cam Ranh Hotel / - KN Cam Ranh Co. Ltd., Long Beach, Cam Ranh Peninsula, Cam Nghia Ward, Khanh Hoa Province, 650000, Vietnam