Public Area Supervisor

Hạn nộp: 30/09/2020
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
4

Nơi làm việc
Thành Phố Qui Nhơn - Bình Định

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ

Ngành nghề
Buồng phòng

Vị trí
Trưởng ca/ Giám sát

Cập nhật
23/07/2020 18:06

Mô tả công việc

To ensure the cleanliness of public areas are maintained and ensuring maximum guest satisfaction and adhering to the standard required by our hotel.

To supervise public area Attendants and inspect public areas such as restaurants function rooms, offices, lobby and surrounding service areas. Paying attention to details by keeping the standard of public area cleanliness and product maintenance adhering to standard required by our hotel.

To report for duty punctually.

To provide a courteous and professional service at all times.

To maintain good working relationships with your own colleagues, and all other departments.

To have a complete understanding of and adhere to the hotel’s policy relating to fire, hygiene, health and safety.

To carry out any other reasonable duties and responsibilities as assigned.

To report on adverse guest comment as and when required.

To report and record Lost and Damaged items.

To log daily events in logbook and follow up on previous information reported by other Team leaders daily.

To prepare duty rosters of Public Attendants.

To make requisition of amenities and chemicals supplies.

To check Public Areas, F&B outlets, toilets, locker and car parks.

To report and follow up on repair and maintenance.

To document all incidences in logbook.

To ensure function rooms and toilets are clean before functions start.

To attend to guest requests and complaints.

Have a good relationship with all colleagues.

Be understandable, supportive, encouraging and helpful to all.

Reports directly to the Executive Housekeeper.

Quyền lợi được hưởng

Employee Benefit Card offering discounted rates in Accor Hotels worldwide.

Develop your talent through learning programs by Academy Accor.

Opportunity to grow within your property and across the world.

Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.

Yêu cầu công việc

Significant experience in a customer-service position.

Extremely high spirit of Customer Service.

English: basic communication skills.

Yêu cầu hồ sơ

Does this sound like you? Apply now and help make Pullman Hotels Quy Nhon an exciting and innovative place to be. Please send CV to email: Tin đã hết hạn

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Pullman Quy Nhon

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Quy mô:
28 Đường Nguyễn Huệ, Thành phố Qui Nhơn, Binh Dinh Province, Vietnam
Pullman Quy Nhon is scheduled to open on Quarter 2 - 2020, Pullman Quy Nhon is an up-scale urban resort located in Quy Nhon City in the Binh Dinh Province with stunning views onto the white-sand beaches in front of Quy Nhon and a very central location convenient for business and leisure with many attractions and city facilities available in not to far distance. With 356 well-appointed spacious guest rooms and serviced apartments, plus an array of facilities, an All Day Dining Restaurant on the 41nd floor with an attached Sky Terrace, a Mad Cow Wine & Grill and Sky Bar Deck on the 42nd floor with the best views in the city and province, bars for entertainment and business. Also a luxury spa and extensive conference and banqueting facilities, the hotel provides the perfect business or leisure getaway on Vietnam's stunning coast.