Night Duty Supervisor

• Conduct inspections of front of house and back of house during shift, including Front Office, Housekeeping, Lobby, Food and Beverage Outlets, Public Areas, Car Parking
• Meet and Greet VIPs
• Handle all Complaints
• Ensure working of all Front Office Policies and Procedures
• Ensure effective shift hand-over
• Be knowledgeable of Front Office systems and know back up procedures and system recovery procedures
• Efficient check in and check out process
• Review and monitor early morning wake up procedures
• Post room charges
• Maintain correct guest registration cards
• Maintain special programs (eg frequent flyer; priority club)
• Effective management of incoming and outgoing calls
• Maintain current Hotel information
• Provide information on memberships
• Communicate problems, resolved or unresolved to your Supervisor at shift change over and document in log book
• Complete knowledge of all room types, hotel matrix, and facilities
• Review arrival lists and anticipate needs
• Operate communication equipment
• Access and use rooms computer programs
• Conduct Credit card checks
• Ensure staff adhere to Standards and Procedures for cash handling
• Prepare contingency reports
• Staff Supervision of Night staff: Contractors, Cleaners, Room Service and works with Human Resources to ensure their performance is effectively managed
• Oversees the Night Audit Function
• Develop, update and train standards and procedures
• Produce Revenue Reports
• Review all audits and reconciliation of daily sales transactions of front office and all outlets, balancing all cash registers and reporting discrepancies to Line Managers
• Week end and Month end reports completed in line with police
• Advise Line Managers of recurring errors
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
• Perform any other duties which may be assigned by General Manager from time to time.

- Mức lương hấp dẫn cạnh tranh

- Được làm việc trong môi trường hiện đại, cạnh tranh, năng động

- Chế độ bảo hiểm theo quy định của Nhà nước

Có chứng chỉ nghề

Tính tình trung thực, nhiệt tình, nhanh nhẹn và có trách nhiệm cao trong công việc.

Có khả năng chịu áp lực cao trong công việc.

• Ứng viên quan tâm, vui lòng liên hệ : Phòng Nhân sự khách sạn Paris Deli Đà Nẵng

• Địa chỉ: 236 Võ Nguyên Giáp, Phước Mỹ, Sơn Trà, Đà Nẵng Điện thoại: 0236 389 6666

• Hoặc thông qua email: Tin đã hết hạn