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Executive Housekeeper

  • Hạn nộp: 20/08/2020
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Làm theo ca
Cập nhật
05/08/2020 09:23

Mô tả công việc

As Executive Housekeeper, you will be responsible for implementing, driving and managing all Housekeeping business requirements and related activities of the Resort.

Responsibilities

• To ensure that the departments within his/her scope of responsibility adhere to all policies and procedures set by Novotel Phu Quoc Resort.

• Lead and encourage robust and positive interaction with all departments and key stakeholders, i.e. Front Office, Engineering, Food & Beverage teams and all third party suppliers/partners to meet and exceed guest and employee’s satisfaction at all times.

• Provide service that is sincere, warm and enthusiastic, ensuring total guests’ satisfaction.

• Take the time to become familiar with all guests and employee’s and ensure you and the Housekeeping team are committed to service excellence at all times.

• Lead and encourage an ‘eye for detail’ and promote through mentoring and coaching the same quality within the Housekeeping team.

• Housekeeping is your business, ‘treat it as such’ by remaining a entrepreneurial and commercially minded leader without compromising the strategic objectives.

• To maintain effective communication between his/her department and the General Manager.

• Ensures that all reports are prepared completely and on time.

• Ensures that SOP is available, current and in effect.

Administration Responsibilities

• Develops and implements programs designed to improve the efficiency of the operation and improve the service to our guests.

Personnel Management

• To consistently maintain selection, staffing, training, supervision, morale, grooming and conduct standards and terminate all persons within her scope of responsibility delegated by the General Manager and/or Hotel Management.

Human Relation and Training

• Ensures that an effective and complete training program is in use and that all associates are well trained and re-trained, as needed.


Quyền lợi được hưởng

• Monthly service charge

• Friendly & free accommodation and nutritious meals

• Hotel uniform 

• Employee benefit card offering discounted rates in Accor Hotels

• Develop your talent through learning programs by Academy Accor

• Dynamic, professional working environment and a supportive team

• Opportunity to grow within your property and across the world.

• Join in English training program with foreign teacher

Yêu cầu công việc

* Knowledge and Experience

• At least 3-5 years in similar role

• High endurance to manage work pressure in a fast-paced environment

• Detailed knowledge of best housekeeping practices

• Formal Hospitality qualification would be an advantage

• Good reading, writing and oral proficiency in English.

* Competencies

• Good interpersonal skills with ability to communicate with all levels of colleagues

• Service oriented with an eye for details

•·Strong organizational & leadership skills

•·Confidently able to resolve problems and make decisions

• Proven effective development of others, great motivator

• Multicultural awareness and able to work with people from diverse cultures

• Must be well-presented and professionally groomed at all times

Yêu cầu hồ sơ

For interested candidate, kindly apply on Hoteljob

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Sắp xếp đánh giá:

  • Quy mô:
  • Tổ 5, Ấp Đường Bào, Xã Dương Tơ, Huyện Phú Quốc, Tỉnh Kiên Giang, Việt Nam
  • Unwind at the 5-star Novotel Phu Quoc Resort, which overlooks Truong Beach and is only 25 minutes from Duong Dong town. This upscale beach resort features 366 rooms and 96 self-contained villas with spacious en-suite bedrooms, dining and living areas and kitchen, totaling over 700 bedrooms. Guests can relax by the beach, enjoy outdoor swimming pools, a spa and fitness center, a range of sport activities, kid's club, Ballroom with capacity up to 500 people, 3 contemporary restaurants and 2 stylish bars.

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