Bar Supervisor | Giám sát quầy bar

• Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.

• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.

• Inspect all aspects of the outlet environment ensuring compliance with standards of cleanliness and order and direct respective personnel to rectify deficiencies immediately.

• Inspect quality and amounts of garnishes, ensuring agreement to departmental standards.

• Anticipate guest's needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

• Resolve guest complaints, ensuring guest satisfaction.

• Ensure that transfer slips and spill sheets are filled out and distributed in accordance with departmental standards.

• Ensure that each liquor bottle ordered is backed up by an exchange of an empty bottle of same liquor.

• Responsibility for the creation of cocktail menus and Update menu changes on the Point of sale (POS) terminal.

• Development and implementation of new international trends to set exceedingly expected standards within the industry

• Implement and ensure the Company Health, Hygiene & Safety Policy is met at all times.

• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

• Coordinate music tapes and entertainment, ensuring correct volume and appropriateness to clientèle.

• Establish par levels for supplies, liquor, beer, wine and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.

• Responsibility for all beverage purchases, inventories and stock levels within the operation.

• Regularly check storage areas for proper supplies, organization and cleanliness.

• Review sales and beverage costs for previous day; resolve discrepancies with Accounting. Track actual against budget.

• Conduct pre-shift meeting with staff and review all information pertinent to the day's business.

• Inspect grooming and attire of staff; rectify any deficiencies.

• Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.

• Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.

• Ensure that staff report to work as scheduled. Document any late or absent employees

- Nhà ở trang bị đầy đủ tiện nghi, phòng tắm bên trong. Điện nước miễn phí (cho nhân viên ở xa)

- Hàng tháng được thưởng doanh thu, phí phục vụ;

- 02 ngày nghỉ hàng tuần, 12 ngày phép/năm

- Bữa ăn trong ca làm việc;

- Cấp đồng phục, khám sức khỏe định kỳ hàng năm;

- 100% lương trong thời gian thử việc

- Phụ cấp xăng xe, trang điểm

- Bảo hiểm tai nạn trong thời gian thử việc, bảo hiểm xã hội theo quy định nhà nước

- Được làm việc trong môi trường năng động, chuyên nghiệp; Được đào tạo nghiệp vụ, ngoại ngữ, tham gia các khóa huấn luyện nội bộ, Tham gia hoạt động nhân viên hàng tháng, tham quan nghỉ dưỡng hàng năm;

Vocational diploma or certificate in Hospitality.

• Nhiều năm kinh nghiệm ở vị trí chăm sóc khách hàng.

Significant experience in field of Customer Service.

• Kỹ năng lãnh đạo và tổ chức tốt.

Good leadership and organizing skills.

• Tiếng Anh: khả năng giao tiếp tốt.

English: good communication skills.