Front Desk Attendance - Nhân viên bộ phận tiền sảnh

Sun Premier Village Khem Beach Resort Phu Quoc

Quy mô :

Phòng Nhân Sự 0773706291 KDLST Bãi Khem, Khu phố 6, TT An Thới, Phú Quốc

Theo dõi Nhà tuyển dụng này

Mô tả công việc

Job Summary – (Role Summary)

Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries.

Essential Duties and Responsibilities – (Key Activities of the role)

• Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity

• Registers all guest arrivals according to established procedures

• Maintains intimate knowledge of departmental standards and procedures

• Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation

• Maintains cashier float and ensures accurate daily report of all money received

• Cashes hotel guest’s personal and travelers checks and assists with currency exchange

• Keeps abreast of all modifications to accounting policies and procedures

• Responsible and attends to guest’s request of using the service of safety box at all times

• Knowledgeable of all special promotion procedures, for programs such as: Seasonal Packages, Frequent Flyers Programs, and also Accor Loyalty programs.

• Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Duty Manager if unable to assist

• Familiars with other Accor hotels so that guest indicating any next destination on the registration card can be “sold” an onward booking to another Accor hotel

• Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service

• Performs the audit balances and prepares all works for audit in an orderly fashion

• When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival

• Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read fax, e-mail, messages, and how to interpret availability sources within the reservation systems

• Maintains exemplary department standards of behavior and appearance and attitude as expected in Premier Residences Phu Quoc Emerald Bay.

• Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state at all times

• Endeavors to maintain the high standards of the hotel with particular regard to the importance of A/Club member and other VIP’s and with reference to hotel and to be a health or safety hazard

• Conversant with emergency evacuation and fire procedures for relevant department

• Perform any other task assigned based on the hotel needs or requirements.

Quyền lợi được hưởng

- Attractive, competitive salary

Lương hấp dẫn, cạnh tranh

- Accomodation/Meals: Sun Home with full amenities according to 3-star hotel standards; 3 meals/day

Chỗ ở/Bữa ăn: Sun Home với đầy đủ tiện nghi theo tiêu chuẩn 3 sao; 3 bữa 1 ngày

- Transportation for receiving work/home leaves with regard to level of employees and distance from home to resort

Hỗ trợ chi phí di chuyển để nhận công việc/về nhà tùy theo cấp độ nhân sự và khoảng cách giữa nhà và resort

- The benefits only at Sun Group: Suncare Insurance, entertainment mode for yourself and your family in the Sun Group’s entertainment system in country (Hon Thom/ Ba Na/ Fansipan cable car/ Sun World Da Nang Wonder...)

Quyền lợi chỉ có ở Sun Group: Bảo hiểm Suncare, tận hưởng và thư giãn cùng với gia đình tại các hệ thống giải trí trong nước (Hòn Thơm/ Bà Nà/ Cáp treo Fansipan/ Sun World Da Nang Wonder...)

- S, H, U Insurance

Bảo Hiểm S, H, U

- Holiday/ New Year bonus. 13th month salary

Thưởng nghỉ lễ/năm mới. Tháng lương thứ 13

- Other benefits of Sun Group

Các quyền lợi khác của SunGroup

Yêu cầu công việc

Required Skills –

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Able in 4 skills of English

• Proficient in the use of Microsoft Office and OPERA

Qualifications –

• High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

Experience –

• 1 year experience in guest / customer service, or an equivalent combination of education and experience.

Yêu cầu hồ sơ

Please send your CV through this Hoteljob application or contact us via the email address: Gửi email

Note: We will contact to the candidates shortlisted.

Front Desk Attendance - Nhân viên bộ phận tiền sảnh

Lưu ý: bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn

Tải lên từ máy tính Xem hồ sơ tải lên

Hồ sơ mẫu Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 3MB

Chức danh Ngày kết thúc Mức lương
Reservations Agent 30/11/2020 Thỏa thuận
Reservation Agent 30/10/2020 Thỏa thuận
Receptionist 30/11/2020 Thỏa thuận
Concierge 30/11/2020 Thỏa thuận
Regent Experience Agent 30/11/2020 Thỏa thuận
Nhân Viên lễ tân làm việc tại Phú Quốc 31/10/2020 Thỏa thuận
Guest Service Agent ( Lễ Tân Tiền Sảnh ) 14/11/2020 Thỏa thuận
Duty Manager ( Quản Lý Tiền Sảnh/ Nữ ) 14/11/2020 12 - 20 triệu
Guest Service Supervisor ( Giám Sát Lễ Tân/ Nữ ) 14/11/2020 Thỏa thuận
Guest Service Agent (Condotel) 28/04/2020 Thỏa thuận
Call Center Agent 28/04/2020 Thỏa thuận





Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
Thêm ảnh
Môi trường làm việc
Chế độ đãi ngộ
Địa điểm làm việc



Sắp xếp đánh giá


Sun Premier Village Khem Beach Resort Phu Quoc

Địa chỉ: KDLST Bãi Khem, Khu phố 6, TT An Thới, Phú Quốc

Điện thoại: 02973716666