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Chef de Partie

  • Hạn nộp: 19/07/2021
  • Mức lương: 12 - 20 triệu

Thông tin cơ bản

Số lượng
2
Nơi làm việc
Quận 1 - TP HCM
Giờ làm việc
Làm theo ca
Ngành nghề
Bếp
Cập nhật
24/03/2022 10:37

Mô tả công việc

The Chef de Partie is responsible for overseeing the kitchen operations and managing the kitchen team to ensure the food delivery is at its best and established standards of operation are met. Moreover, this role is also in charge of purchase and supply orders, checking kitchen items, performing the inventory count for daily operations and making kitchen stock readily available.

Chef de Partie reports directly to the Area Operations Manager and works closely with the other members in F&B team.

Personality & Ethos

• Clear, confident in all means of communications

• Self-motivated, proactive, and takes initiative

• Demonstrates self-esteem, self-management, integrity and honesty

• Passionate about customer service and serving others

• Hospitable and empathic listener

• Multi-tasker; manages time and prioritizes effectively

• Thoughtful, observant, creative in delivering guest satisfaction

• Process-oriented, detail-minded, organized

• Accountable, responsible, reliable

• Able to stay calm and positive under pressure

• Thrives in fast-paced, changing environment and shows agility

• Analytically minded, decisive, creative and thoughtful problem-solving

• Resilient to adversity, adaptable to change

• Embraces Vietnamese identity and builds loyalty for the future

• Embraces diverse cultures and being a team player

• Embraces and drives “Wink” personalization, brand and culture

Responsibilities

Guest Engagement

• Creating unique, customized, authentic guest experiences based on thoughtful observation and active listening though guests’ expressed and non-expressed preferences

• Collaborating with fellow departments to create unique, customized, authentic guest experiences based on available resources and teamwork

• Taking initiative and proactive approaches when handling guest preferences, requests and concerns

• Being readily available and approachable to all guests and provide warm, friendly, genuine services to guests

• Ensuring that functions achieve or exceed guests’ expectations

• Extending professionalism and courtesy to guests at all times and displaying the brand values of the company

• Coaching, motivating, encouraging and empowering team to take initiative and be proactive to handle customer preferences, requests and concerns

Team Engagement

• Understanding and sharing all goals and results with the FOH and BOH team members

• Promoting teamwork and morale among all departments and members at all levels and functions

• Leading by example while demonstrating self-confidence, energy, enthusiasm and humility

• Encouraging the team actively and willingly participates in job-related activities including daily briefings, weekly meetings, on-going and regular hard skill and soft skill training workshops, cross-training programs, and other engagements as required

• Encouraging that the team participates in industry and guest-related activities including networking events, self-sought education programs, acting as guide outside of the hotel function, and other innovative engagements

• Proactively provide cross – functional support to the F&B team and the Hangout Space team to fulfill and ensure the service flow without any interruption

Financial

• Ensuring compliance with all corporate accounting procedures

• Working closely with line manager to learn and understand revenue and performance results

• Provide insightful and relevant cost-saving suggestions on a regular basis

Operations and Brand Compliance

• Being knowledgeable about the food menu, special promotions including preparation times, cooking methods, main ingredient and side dishes

• Ensuring all guest requests and complaints are handled appropriately adhering to the Wink Hotels’ general guidelines for service recovery.

• Assigning work function and ensuring all staff is rostered in accordance with business needs

• Ensuring all opening and closing duties are implemented in accordance with established standards

• Ensuring Hazard Analysis and Critical Control Points (HACCP) are always being followed

• Liaising closely with the kitchen team to ensure orders are placed on time, as to order, and are delivered in a timely manner

• Controlling and maintaining cleanliness and mise-en-place level at working station and other food production areas or smooth operation

• Controlling and maintaining safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures as well as food safety

• Following all the policies and procedures of Wink Hotels to ensure operations standards are consistent

• Following the correct kitchen operating procedures with regards to: stock rotation (FIFO), requisitions (according to business needs), maintaining par stocks

• Regularly participating in team briefing to have related information regarding to bookings, events, special requests, unavailable items, and other matters

• Following and maintaining excellent grooming standard and uniform guidelines of Wink Hotels at all times

• Maintaining a high standard of personal hygiene and body language at all time

Other Responsibilities

• Understanding and continually updating relevant policies, procedures and service delivery standards of this position

• Understanding and continually updating Human Resource policies, procedures and code of discipline while promoting management, team and cross-department support, leadership, professionalism and good relations

• Performing other related duties and functions assigned by the Area Operations Manager

Quyền lợi được hưởng

Gross salary: 12,000,000 - 15,000,000

Full contribution for SI, HI, UI

Service charge

Annual leave

Yêu cầu công việc

• Proven performance record with at least 3 years in hospitality or F&B operations as Chef De Partie or equivalent, pre-opening experience is an advantage

• Diploma in hotel and restaurant management, hospitality management, business management, marketing, entrepreneurship, or equivalent; Food Hygiene certifications would be an advantage

• Fair written and verbal communication skills in both Vietnamese and English

• Ability to easily connect and provide a warm (first) contact for our guests, continuously making it personal at every interaction

• Ability to provide on the job training, peer mentorship, team development and coaching

• Ability to work across all hotel sectors and departments at a basic level to best understanding role in FOH management and departmental collaboration

• Actively work to build a community of one, in actions and feelings

• Team and knowledge management, system diversities, organizational and team interrelationships

• Conflict management, impact and influencing; listening, understanding and responding; teamwork and cooperation

• Ability anticipate problems and offer solutions; provide high level of attention to detail

• Computer literacy, knowledge of Microsoft Office applications, Hotel operations systems and POS

Yêu cầu hồ sơ

Please send your updated CV to email: Tin đã hết hạn
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Sắp xếp đánh giá:

  • Quy mô:
  • 75 Nguyễn Bỉnh Khiêm, Da Kao, District 1, Ho Chi Minh City, Vietnam
  • https://www.wink-hotels.com/
  • Delivering a modern interpretation of Vietnamese culture, style and design, Wink Hotels offers an energetic approach to hospitality. By coupling personalized and thoughtful service alongside unique and streamlined experiences, Wink aims to captivate, fascinate, and engage with each guest. Under the parent companies of Indochina Capital, Vietnam’s leading real estate, investment and financial services firm since 1999; and Vanguard Hotels, Singapore based hotelier providing quality, affordable, branded hotel products across Southeast Asia since 2008, Indochina Vanguard Hotels Pte. Ltd. was born to launch Wink Hotels in 2018, a vibrant new brand of hotel created for the modern traveler. Wink Hotels are arriving in the major urban areas of Ho Chi Minh City, Hanoi and Danang and expanding into other areas of Vietnam and beyond. Culture At Wink, it’s important we cultivate a mindset that celebrates curiosity and empowers individual personalities. Leading by example, hands-on application and peer coaching guide our company ethos of team collaboration and commitment to our communities, from our guests to our colleagues. Sense of belonging, playfulness, passion, personalization and encouragement drive our mission of creating a “community of one.”

Thông tin liên hệ

  • Ms Hoang Lan Anh - HRM

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