Assistant Spa Manager

• Assist in developing the team members and improve their performance through coaching and feedback per assigned task.

• Assist in the selection and recruitment process and train colleagues to make sure they deliver with compliance and to the standards we expect

• Ensure the spa facility is ready to receive guests every single time.

• Ensure a spa journey is carried out for every guest and standards are observed in all aspects of the journey- reservation, arrival, treatment time, and departure.

• You are the forerunner of guest interaction. Ensure all guests are checked for satisfaction on the spa experience.

• You consistently exhibit brand ambassador qualities and practices including physical presentation and actions

• Help achieve the department’s annual budget and set departmental goals

• Monitor budget and control expenses with a focus on spa product usage, retail inventory and labour cost.

• Monitor daily revenue status and drive tactical actions to ensure achievement of goals

Service charge

Social Insurance as law

Bao Viet Health insurance for personal and family

24/7 Accident Insurance

Rest & Relaxation Allowance as per 3 months: 2 million.

Relocation assistance

Repatriation allowance

Home Leave allowance

Housing, uniform, meal, and transportation are provided by the resort

Gym room

1. Education:

University degree in a related field, Diploma or certificate in Leadership, Spa Administration/ Management or equivalent Experience

2. Service years in the field: Five (5) years

3. Service years in supervisor/manager level: Three (3) years

4. Knowledge and skills:

Must have a comprehensive knowledge/ experience of spa therapy and wellness programs and proficient in the use of Office programs, Hotel and Spa operating systems

5. Language: Fluent in the English language

6. Preferred (if required): Local Vietnamese

Certificate related job applied
Phone: 02973 97 8888/ 0919 290 709 (Human Resources)

Email: Tin đã hết hạn