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Assistant Restaurant Manager

  • Hạn nộp: 06/11/2020
  • Mức lương: 12 - 20 triệu

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Quận 2 - TP HCM
Giờ làm việc
Làm theo ca
Loại hình
Nhà hàng/ Bar/ Pub
Ngành nghề
Khác
Cập nhật
03/11/2020 12:04

Mô tả công việc

1) Assisting in Management of Restaurant Team

• Handles employee questions and concerns.

• Monitors employees to ensure performance expectations are met.

• Provides feedback to employees based on observation of service behaviors.

• Assists in supervising daily shift operations.

• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.

• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.

2) Conducting Day-to-Day Restaurant Operations

• Ensures all employees have proper supplies, equipment and uniforms.

• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.

• Ensures compliance with all restaurant policies, standards and procedures.

• Monitors alcohol beverage service in compliance with local laws.

• Manages to achieve or exceed budgeted goals.

• Performs all duties of restaurant employees and related departments as necessary.

• Opens and closes restaurant shifts.

• Control all outsource suppliers for operation.

3) Providing Exceptional Customer Service

• Interacts with guests to obtain feedback on product quality and service levels.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Encourages employees to provide excellent customer service within guidelines.

• Handles guest problems and complaints, seeking assistance from supervisor as necessary.

• Strives to improve service performance.

• Sets a positive example for guest relations.

• Assists in the review of comment cards and guest satisfaction results with employees.

• Meets and greets guests.

4) Conducting Human Resource Activities

• Supervises on-going training initiatives.

• Uses all available on the job training tools for employees.

• Communicates performance expectations in accordance with job descriptions for each position.

• Coaches and counsels employees regarding performance on an on-going basis.

Quyền lợi được hưởng

- Entitled to the full mode of the company

Yêu cầu công việc

  • Fluent English and Vietnamese
  • 3 year college degree or equivalent experience required
  • A minimum of 4 years of progressive responsibility in food and beverage industry required
  • A minimum of 2 year of personnel management, preferably in restaurant / hotel / lounge / bar industry required
  • Have the knowledge of wine and service beverages is a must
  • Experience in resolving customer issues/complaints as well as overall excellent customer service required
  • Good computer skills
  • Solid time management, organization and prioritization skills
  • Proven ability to effectively build and foster a team environment
  • Ability to make decisions in a fast-paced environment
  • Ability to effectively communicate verbally and non-verbally with others
  • Ability to work with all personality types even in adverse situations
  • Ability to prioritize, anticipate situations, and take quick action
  • Demonstrated commitment to customer service
  • Excellent problem solving/decision making skills
  • Ability to work independently and proactively in a fast-paced environment

Yêu cầu hồ sơ

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ĐÁNH GIÁ

5.0

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5 ĐÁNH GIÁ

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Sắp xếp đánh giá:

  • 251 Điện Biên Phủ, phường 7, Quận 3, Hồ Chí Minh, Việt Nam
  • Liên doanh giữa SonKim Land và Pourcel thành lập ngày 09/01/2018 để cho ra đời Nhà hàng – Bar – Pub fine dining của Pháp 1. Nhà hàng Jardin Des Sens – 3* Michelin Fine Dining của Pháp 2. Nhà hàng Mama Sens - Phục vụ món ăn Pháp – Ý – Địa Trung Hải 3. Noire Lounge

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