Reservation/Nhân viên đặt phòng

Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.

Processes reservations from the sales office, other departments, and travel agents as well as OTA.

Knows the type of rooms/ Villa available as well as their location and layout.

Knows the selling status, rates, and benefits of all packages plans.

Knows the credit policy of the hotel and how to code each reservation.

Creates and maintains reservation records by date of arrival and alphabetical listing.

Determines room rates based on the selling tactics of the hotel.

Prepares letters of confirmation.

Communicates reservation information to the front desk.

Processes cancellations and modifications and promptly relays this information to the front desk.

Understands the establishment's policy on guaranteed reservations and no-shows.

Processes advance deposits on reservations.

Tracks future room availabilities on the basis of reservations.

Helps develop room revenue and occupancy forecasts.

Prepares expected arrival list for front office use.

Meal allowance, gasoline allowance.

Social Insurance, policies accordance with Vietnam Labor code.

Accommodation for night shift staff.

To be worked in a professional environment.

To be trained for obtaining working experience.

Other benefits.

Guest/customer relations experience, preferably in a hospitality environment.

Male/Female from 20 - 35.

Proficiency in English.

Proplem - Solving skills.

CV

Contact:

Send email or send CV via zalo to Ms. Tram Pham (0973147939)

Email: Tin đã hết hạn