Housekeeping Supervisor

* A.M. Floor Supervisor

- Attends to requests and or complaints concerning guestrooms and services.

- Takes necessary corrective action & makes out written report to Floor Manager on the cases.

- Inspects all VIP rooms prior to arrival.

- Inspects room daily, including check-out vacant and make-up rooms for cleanliness and that rooms are defect free.

- To write maintenance order for any repair needed on floor. In the case if serious damaged i.e., a burnt table, a leakage, report to office clerk right away and follow up that the job done.

- To control all staff behavior on floors, ensuring a quiet comfortable and clean area is maintained at all time.

- Ensures proper care and use of equipment carts, baskets, Cleaning and guest room supplies.

- Ensures that all Lost and Found ítems are forwarded to the Lost and Found Department according to established procedures.

- Reports to the Floor manager- any loss or damage of furniture, fixture or equipment.

* P.M. Floor Supervisor

- To check all p.m. Room Attendants' attendance.

- To follow up with Housekeeping Office, to see if any rooms left for p.m. Room Attendants to finish. If not, assign special duties for the p.m. room attendants.

- To take over a.m. Floor Supervisor's duties for the p.m. Room Attendants.

- To assign late check-out rooms for room attendants.

- To make random check for night service.

- To patrol on assigned floors and note for specials.

- International working environment

- Attractive salary

- 13th month salary

- Birthday benefit

- Special room rate as per Melia Hotels International policy

- EDUCATION AND TRAINING: College degree

- ENGLISH: Good Communication

- WORK EXPERIENCE IN OTHER COMPANIES (IN CASE OF EXTERNAL SELECTION): At least 1-year experience in international hotel at the same position

- WORK EXPERIENCE IN MELIA HOTELS INTERNATIONAL (IN CASE OF INTERNAL PROMOTION): 1 year in the same position in hotels of similar category and services.

- Giấy khám sức khỏe trong vòng sáu tháng

- Sơ yếu lý lịch bằng tiếng Việt có xác nhận của Ủy ban nhân dân địa phương

- Chứng minh nhân dân