DIRECTOR OF QUALITY / QUALITY MANAGER

The position is responsible for implementing quality assurance processes and ensures all training and development activities are strategically linked

to the company’s mission and vision, brand standards, target customer needs, employee satisfaction, and focus on continuous improvement at the

property level. This position champions the Quality function and builds support for change.

o 02 months of probation with Full salary| Service charge| Social Insurance

o Attractive remuneration package & 13th month salary

o Local and International training course

o 05 working days | 02 day-off per week

o Duty meal & Uniform provided by hotel

o Taxi for late night shift| Free motorbike & car parking

o Cross training & Cross exposure & Task force opportunities

o Associate Appreciation Week | Take-care culture

o Baby born gift | Birthday gift| Marriage allowance| Bereavement allowance

o Annual health check

o Associate special discount for hotel rooms and F&B services at International Marriott properties

o Career path in the most respected and prestigious hotel companies in the world

• Experience and/or knowledge of hotel business.

• Ability to understand quality management practices and teaches to others.

• Ability to understand data collection methods.

• Knowledge of budget preparation and the control of costs.

• Working knowledge of statistical measurement tools.

• Effective presentation skills.

• Detail orientation and analytical

- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years

experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

OR

-  4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest

services, front desk, housekeeping, sales and marketing, management operations, or related professional area.