Sales Manager (Hanoi Based)

• Identify and develop business with direct customers who are Corporate, Consulate/ Embassy…in assigned areas.

• Monitor, plan and execute effective business activities to customers.

• Effectively manage customer outreach strategies.

• Effectively manage the preparation.

• Responsible for revenue, expenses and realistic forecasts to DOS.

• Report to DOS.

2) DUTIES AND RESPONSIBILITIES

• Identify and seek out prospective clientele within the sales area, which may have potential usage of the hotel including accommodation and banqueting facilities.

• Achieves budgeted goals by executing sales activities within the assigned market segments.

• Drive and maximize revenue for F&B in Social/Event segment direct from corporate business or direct customers.

• Yielding revenue from corporate forms especially high seasons and lean days.

• Conduct effectively sales calls to all existing and new corporate clients to increase awareness and establish supportive business relationships.

• Prepare weekly and monthly reports on sales activities and sales call reports.

• Drive and maintain overall sales to gain new business development opportunities and monitor completion of pro-active sales activities and projects.

• Conducts client inspections to secure business or confirm new business.

• Increases sales volumes and profitability by formulating and executing projects for all market segments for the Region.

• Reviews market analysis to determine client needs, occupancy potential, desired and competitive rates etc.

• Attend weekly sales meetings to present action plan ahead and follow up on potential bookings or inquiries.

• Market intelligent (promotion, special events, hotel update…) from competitors update regularly to team.

• Market searching and update new planning projects which are prospects to hotel business opportunities.

• Liaise closely with other departments to co-ordinate customer requests/ requirements and ensure complete guest satisfaction.

• As directed, participate in sales trade shows conventions and promotional events within the industry.

• As directed, participate in sales activities including sales trips/sales blitz, both individually and in conjunction with the sales team.

• Pro-active in developing and planning ahead of customer’s activities (birthday, anniversary) and strengthen relationship.

• Negotiate corporate room rates under the guidance of the DOS/REV

• Enhance awareness by providing product knowledge and promote special offers and information.

• Increases sales volumes and profitability by assisting in developing and executing projects for assigned market segments.

• 1 -2 years in similar level in 4 or 5-star hotel

• Possess a bachelor's degree in business administration, tourism, hospitality.

2) OTHER SKILL REQUIREMENTS:

• Teamwork working spirit

• Corporate segment incharge in previous is plus

• Enthusiasm, positive and connect

• Good Communication and writing skills.

• Ability to work in high pressure environment.