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WAITER /WAITRESS FULL TIME - Làm việc tại Q1,Q7

  • Hạn nộp: 30/09/2022
  • Mức lương: 5 - 8 triệu

Thông tin cơ bản

Số lượng
10
Nơi làm việc
Quận 1 - TP HCM, Quận 7 - TP HCM
Giờ làm việc
Làm theo ca
Loại hình
Nhà hàng/ Bar/ Pub
Ngành nghề
Ẩm thực
Vị trí
Nhân viên
Cập nhật
17/09/2022 17:44

Mô tả công việc

OUR COMPANY

Marcel Restaurants is a French owned company running restaurants and bars in Vietnam, including the two main brands, Marcel Gourmet Burger and Café Marcel.
We follow a simple philosophy: bringing the gourmet factor in every aspect of all our concepts.
We work in a casual but professional way. We are close to our teams and try our best to offer career perspectives and suitable training.
We are growing rapidly and intend to open multiple locations around different cities.

JOB BRIEF

We are looking for skilled and motivated service staff to take orders and deliver food and beverages to our customers.
The right candidate uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.
We expect you to greet and serve customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill.
If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful service staff, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our kitchen team to make sure orders are accurate and delivered promptly.
Keep in mind that service staff may require working in shifts and/or occasionally during weekends and holidays.
Ultimately, it is your duty to provide an excellent overall dining experience for our guests.

RESPONSIBILITIES

  • Greet cheerfully and escort customers to the right table.
  • Understand the present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
  • Prepare tables by setting up linens, silverware.
  • Inform customers about the month or day’s specials.
  • Offer menu recommendations upon request.
  • Up-sell additional products when appropriate.
  • Take accurate food and drinks orders, using a POS ordering software, order slips. Double check always.
  • Communicate order details to the Kitchen Staff.
  • Serve food and drink orders.
  • Check food, drink and service satisfaction during the meal.
  • Arrange table settings and maintain a tidy dining area.
  • Deliver checks and collect bills for payments.
  • Double check guest satisfaction and take direct feedback from customers to report to your manager if any.
  • Able to carry dirty plates, glasses and silverware to the kitchen for cleaning.
  • Follow all relevant health department regulations.
  • Provide excellent customer service to guests.
  • Regularly attend meetings and training required by the restaurant.
  • Execute tasks that are assigned by superior levels.
  • Able to access the POS Back Office system to edit menu, pricing, etc.
  • Able to do e-invoice.
  • Handling POS and cashier station during the service(cash in-out, card machine, purchasing report).
  • In charge of or associate with the supervisor to work on the food delivery system if required.
  • Able to solve all the customer's complaints in association with the manager if needed.
  • Be creative on getting and push the service team to get reviews (mainly on TA).
  • In charge of training new trainees and reporting to the manager.
  • Check service equipment inventory occasionally to send orders to the manager.
  • Able to be relocated to other branches by Marcel Group.

Quyền lợi được hưởng

SALARY: 5.000.000 - 7.000.000/month. Probation maximum 2 month, 85% salary. Flexible working hours.

We also provide:

  • Insurance policy (including social insurance and all benefit according Labor Law)
  • Parking fee: 10,000 VND/DAY
  • Meal support: 30,000 VND/DAY
  • Annual bonus based on time and salary
  • Employees after signing the labor contract will get a 50% discount in any outlets of Marcel Group. This applies up to four people (including the employee) and the total bill under 1.000.000VND.
  • Family and friends of employees can benefit from a 10-20% discount, once confirmed with the concerned employee.

Yêu cầu công việc

REQUIREMENTS

  • Honesty with a good attitude.
  • Attentiveness and patience for customers.
  • Excellent presentation skills.
  • Strong organizational and multitasking skills with the ability to perform well in a fast paced environment.
  • Active listening and effective communication skills.
  • Pay attention to details and currency.
  • Team spirit.
  • Be able to work in the independent section if required.
  • Flexibility to work in different shifts.
  • Hard working.
  • Be able to work during the weekend and most national holidays.
  • Fluent in English.
  • Having at least 6 months experience with an equivalent position.
  • Having experience in the Hospitality Industry is a plus.

Yêu cầu hồ sơ

Xin gửi hồ sơ ứng tuyển về mail Tin đã hết hạn (Ms.Tram)
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ĐÁNH GIÁ

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5 ĐÁNH GIÁ

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Sắp xếp đánh giá:

  • Quy mô: 25 - 99
  • 8/6 Võ Trường Toản, An Phu, Quận 2, Ho Chi Minh City, Vietnam
  • https://www.marcelburger.vn
  • Marcel Restaurants is a French owned company running restaurants and bars in Vietnam, including the two main brands, Marcel Gourmet Burger and Café Marcel and a new upcoming concept, Détour. We follow a simple philosophy: bringing the gourmet factor in every aspect of all our concepts. We work in a casual but professional way. We are close to our teams and try our best to offer career perspectives and suitable training. We are growing rapidly and intend to open multiple locations around different cities.

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