L&D Manager

In collaboration with the heads of department, GM and HRM to develop learning and development program for the team in accordance with business plan of the Company

RESPONSIBILITIES

Learning:

• Conduct English training for Amanoi team

• Liaise with third parties, HODs or Aman L&D Department to organize necessary courses for the team

• Monitor learning platforms and send monthly reports (Typsy, E-Cornell, LinkedIn, etc…) to relevant HODs

• Conduct other soft skill training courses for designated people

• Take part in sustainability project of Amanoi through training activities

Development:

• Liaise with other Aman properties (under authorization of HRM) for cross exposure/task force program

• Liaise with HODs, GM, HRM to design development plan for key people

• Assist HRM in consolidating monthly/annually performance evaluation review

HUMAN RESOURCE RESPONSIBILITIES

• Keep good rapport with all staff

• Assist HRM in hiring and organizing staff activities

RELATIONS

• Establishes effective relations and maintain the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees, head office.

REPLACEMENT AND TEMPORARY MISSIONS

• Performs any other duties that may be assigned by General Manager or HRM

• The Hotel requires that you will not (either during or after employment) without the hotel's written consent, divulge any information concerning the hotel or any associated hotels or any of their dealings, transactions or affairs which may come to your knowledge during or in the course of your employment with this hotel to the third party.

ADMINISTRATIVE DUTIES

• Following up with relevant HODs to get Boarding training plan on time

• Building up Boarding plan for new Amansantis

• Coordination/follow-ups with departments on Monthly Training plan; Training record; Training materials and filing properly

• Filing all necessary certificates for Annual audit of Government officers (Fire flighting & Prevention; Health & Safety Training; Swimming certificates for Activity team; Therapy certificates for Spa team; Food Safety and Hygiene for Kitchen team, ect…)

• Prepare training materials for the courses conducted (English training, Customer Services, Orientation, ect…)

• Preparing Training Bonds for participants (if any)

• Cooperate with HRM to build up annual L&D budget

• Develop learning incentive fund to encourage learning activities throughout the resort

• Maintain databases of learners and outsources training centers

• Manage all training pictures/video/learning materials for learning bank

• Filing Disciplinary documents

• Do Monthly training reports

- JLT Health care package after 6 months of service

- Annual leave, Public holidays + insurance as per the Law

- Basic salary + Service charge (guaranteed minimum 3mil/month) + monthly incentive bonus (after 2 months of probation)

- Accommodation + 3 meals a day + laundry services (for staff from other provinces)

- Daily shuttle bus for staff in Phan Rang

- Learning opportunities with Aman 

• Degree in International Resort Management or relative field

• Positive, engaging, and energetic personality

• Strong leadership skills

• Excellent training skill

• Very high attention to detail

• Sensitive to cultural nuances

• Excellent communication skills, both written and verbal.

• Professional appearance

• CV
• Relevant certificates
• Health certificate
• Vaccine certificate