Public Area Manager

• Crates a positive and highly motivated working environment that promotes and develops team work.

• Utilizes and develops the communication tools and channels for dissemination of information and workflow in the department.

• Controls all equipment and supplies received issue and returned.

• Maintains par stock of all cleaning items at all times.

• Supervises the standard of Contractors when applicable.

• Coordinates with the Contractor for the replenishment of live plants ensuring inventories are kept.

• Takes inventories of equipment, cleaning supplies and plants.

• Schedules for the carpet/ floor maintenance.

• Performs quality check in Public Area, Heart of House and other facilities daily.

• Ensures that all preventive maintenance and general cleaning programmes /schedules are in place and executed accordingly.

• Rotates duties with Floor Manager in order to be fully conversed with Housekeeping department.

• Ensure all areas of Front of the house, Food & Beverage outlets, Lobby, offices and rest rooms are cleaned and maintained.

• Ensure all areas of Back of the house, back staircases, lockers and changing rooms and Dormitory are cleaned and maintained.

• Attends to complaints regarding the service cleanliness and equipment, takes necessary corrective action.

• Schedule general cleaning for the whole hotel's public areas.

• Ensure follow up all activities in the hotel, complaints and problems when necessary and make record in log books.

• Conducts daily briefing to update policies and regulations as well as changes within the Hotel and company.

• Ensure all function areas well prepared before function.

• Control carpet and upholstery shampoo and window cleaning program in rooms and public area on an annual basis.

• Conduct inspection of all hotel public areas to ensure no stains are on floors and walls

• Make weekly requisition of all supplies from general store.

• Attend departmental meeting.

• Carried out other duties/ assignment by Asst. Executive Housekeeper/ Housekeeping Manager

- Attractive salary

- 13th month salary

- Birthday benefit

- Duty Meals

- Annual Outing trip

- Special room rate as per Melia Hotels International policy

 Minimum 2 years’ experience as Housekeeping Utility/Custodial onboard a Cruise ship or 4/5*

hotel/resort.

 Passionate about people and able to handle guest complaints 

 Able to communicate in English