Assistant Reservation Manager (Based in Ho Chi Minh city)
- Hạn nộp: 25/03/2023
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Huyện Côn Đảo - Bà Rịa - Vũng Tàu
Làm theo ca
Tiền sảnh
Trợ lý, thư ký
02/08/2023 10:20
Mô tả công việc
- Reporting to the Revenue Manager, responsibilities include but are not limited to:
- Manage the Daily Operations of the Reservations Department and support the Reservations team in achieving departmental objectives (Employee Engagement, Reputation Performance Score, Reservations Accuracy, RevPar, etc.).
- Lead the Reservations colleagues by ensuring proper hiring, training, and scheduling.
- Schedule Reservation Agents to cover all shifts, achieve forecasted productivity, and complete bi-weekly payroll.
- Supervise colleagues within the department to ensure that standards and policies of service are maintained.
- Conduct valuable performance reviews and provide on-going feedback to Reservations colleagues while providing opportunities for learning and development.
- Find opportunities to exceed our guests' expectations by being intuitive, ensuring the "right guest is in the right room", and enable our front-line colleagues to deliver exceptional service during our guests' stays.
- Be actively involved in hotel and inter-department committees as required.
- Assist in building an efficient and engaged team of employees by having an active interest of their welfare, and development.
- Ensure that all departmental reports and correspondence are completed on time and accurately.
- Work closely with Front Office and Sales Departments to ensure inventory accuracy.
- Work with Revenu Manager to monitor inventory and troubleshoot problem dates.
- Build and maintain new and existing rate offers.
- Ensure a clean and safe working environment, and actively participate in health and safety initiatives
- Adhere to all hotel environmental policies and initiatives
- Carry out any other tasks as assigned
Quyền lợi được hưởng
1. Salary and Allowances/Lương và các chế độ khác
Full Salary & monthly Service Charge in probation period./100% Lương và tiền dịch vụ trong thời gian thử việc
Monthly meal allowance./Phụ cấp tiền ăn hàng tháng
Support to relocation allowance by ranks./Hỗ trợ chi phí nhận việc.
Home Visit allowance/Phụ cấp về thăm nhà.
2. Insurance policy/Chính sách bảo hiểm
Insurance according to the provisions of Labour law/Được đóng bảo hiểm dựa theo quy định của luật lao động.
24/7 accident insurance/Bảo hiểm tai nạn 24/7
Yêu cầu công việc
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Proficient in Microsoft Office Suite.
- Experience working in sales or public relations, preferably in the hospitality or travel industries.
- Data entry experience.
- Customer-service experience.
- High school diploma or Vocational Certification in Hotel Management, Business Administration, English or related field.
- Excellent written and verbal communication skills.
- Experienced in SMILE, OPERA system is preferred.
Yêu cầu hồ sơ
Email: Tin đã hết hạn
Số điện thoại : 0254.3837.888
Nộp hồ sơ trực tiếp tại trang chủ Khách sạn của The Secret Côn Đảo trên Website Hoteljob.vn.
*Lưu ý: Bộ phận Tuyển dụng sẽ chỉ liên hệ với các ứng viên được chọn.
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- Quy mô: 100 - 499
- Số 08 Tôn Đức Thắng, Thị Trấn Côn Đảo, Huyện Côn Đảo, Tỉnh Bà Rịa – Vũng Tàu
- https://thesecretcondao.com/
The Secret Con Dao is the first property to be owned and managed directly by the AKYN Hospitality Management Group. Perched on a pristine stretch of Con Dao coastline, in the heart of Con Dao’s charming town and many attractions, The Secret Con Dao offers an enchanting escape with sparkling sea views, stylish hotel rooms, captivating meeting venues and delightful dining options. Hints of Con Dao’s storied heritage are complemented with tasteful contemporary design and environmental-friendly processes, protecting this cherished seaside destination and offering an unforgettable guest experience immersed in rich local culture.
Thông tin liên hệ
- Phòng Nhân Sự