[Lotte Ha Noi] Assistant Restaurant Manager - Chickita Flame Grilled Chicken

• Oversee the implementation of standards as detailed in the department standards and procedures manual
• Adhere to opening and closing procedures
• Adhere to bill paying procedures
• Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc.
• Encourage and motivate staff to provide optimum service during all shift
• Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile
• Develop and implement Promotions Calendar for F&B products in restaurant
• Manage special event concepts
• Anticipate market changes and review operations when necessary
• Conduct competitor analysis (regularly or as requested)
• Create positive publicity opportunities
• Manage customer database and utilize effectively (collect email data base)
• Up-sell property facilities
• Active pursue cost saving measures
• Recycle whenever possible
• Liaise with sales manager during tender process to obtain new accounts; Food and beverage specific
• Manage wage and beverage cost
• Forecasting
• Stock control
• Analyze food and beverage statistics through point of sales system
• Work with superior on manpower planning and management needs
• Work with superior in the preparation and management of the Department's budget
• Be responsible in keeping our property safe and secure, to participate in any company activity related to fire life safety
• Perform any other duties which may be assigned by the management from time to time
• Update daily log file.

Working : Chickita Lotte Ha Noi - Floor 5th 683 Lac Long Quan, Phu Thuong ward, Tay Ho district, Ha Noi

• Contribute social insurance after 2 months of probation
• Welfare from trade union, social insurance, awards for holidays, Tet,...
• Meal allowance, parking allowance
• 1 off day/ week
• Chance to join international brands

• Bachelor degree or relevant diploma
• Be able to use English language
• Able to use Microsoft Office (Word, Excel, PowerPoint)
• At least 1.5 - 2 years experience at Supervisor or Assistant Manager position.