Executive Secretary/ Thư ký Tổng Quản lý khách sạn
- Hạn nộp: 14/10/2022
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Huyện Điện Bàn - Quảng Nam
Giờ hành chính
Hành chính, nhân sự
Trợ lý, thư ký
18/10/2022 10:04
Mô tả công việc
- Provides administrative support to include answering phones, word processing, filing, maintaining office supplies and mailing
- Coordinates a wide variety of special projects and assignments
- Maximises productivity in completion of tasks, adhering to brand standards and standard operating procedures.
- Create 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provide employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork
Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems.
Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis.
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
Performs other duties required to provide the service brand behavior and genuine hospitality.
- Adheres to hotel policies and procedures.
Communicate effectively with guests, co-workers and the manager.
Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
Maintain a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment.
At all times projects a favourable image of the Hotel to the public.
Assist in the development of the Hotel business plan and ensure an overall understanding of its departmental goals and objectives.
Attends work on time as scheduled.
Follows safety and security rules and procedures.
Quyền lợi được hưởng
- Competitive salary and benefit package
- Learning and development within Radisson Hotels Group
- Internal Careers Advancement
- Company shuttle bus
- Uniform & duty meals
Yêu cầu công việc
- Minimum of two years of experience in the same position within an international hospitality company
- College degree required
- Strong attention to detail
- Excellent computer skills including the Microsoft Office suite with ability to type 60 words per minutes
- Strong written and spoken translation capacity (English to Vietnamese, and vice versa)
- Maturity in communication, ability to represent top management team through tact and diplomacy
- High understanding of confidentiality, careful and measured with information dissemination
- Strong communication skills to communicate with other departments and guests
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- Khối 1, Phường Điện Dương, Thị xã Điện Bàn, Tỉnh Quảng Nam, Việt Nam
- https://www.radissonhotels.com/en-us/hotels/radisson-blu-resort-hoi-an
Radisson Blu Resort Hoi An is your ideal beachside getaway nestled right at the water’s edge of Ha My beach and just a short drive from both Hoi An and Da Nang. Nurture your mind, body, and soul at our on-site spa, discover a range of activities including cycling, beach volleyball, tennis, and yoga, or hang out at the Zone entertainment center. For the little ones our Kid’s Club offers exciting activities. Refresh yourself with a dip in one of our 3 outdoor swimming pools or at the beach. Take your pick of 4 on-site restaurants and two unique bars – poolside or rooftop, you decide! Radisson Blu Resort Hoi An features 675 spacious rooms and suites, and 66 stylish villas. Combining local decor and contemporary designs, each space is designed for your comfort. Find your perfect base to unwind beachside, complete with free Wi-Fi and individual balconies with views overlooking the sea, pool, lush gardens, or the local village. In our villas, we welcome small pets for a nominal fee.
Thông tin liên hệ
- Recruitment Team - Phòng Nhân sự