Assistant Banquet Manager

1. To supervise and control the activities of the outlet.

2. To monitor duty roster of all staff.

3. To co-ordinate with other departments to improve work and solve problems.

4. To attend to operational problems and needs brought to his attention. Attends to guests’ complaints, inquiries and requests.

5. To check on service in the function hours to ensure the highest service standard are being rendered by the staff.

6. To promote and maintain good public relations with hotel clientele. Converses with guests to ensure a ‘personal touch’ of service and also obtains from guests their comments about the service.

7. To record any unusual events and problems/complaints encountered during the operational hours in the Daily or Function Report which will be handed to the F&B Direct

8. Work harmoniously and professionally with co-workers and supervisors.

9. To work closely with the Kitchen to achieve a higher standard in good presentation and quality.

10. To co-ordinate closely with Banquet Sales Manager on all functions.

11. To prepare function rooms according to event orders and amendments issued by the Banquet Sales Office.

12. To check with organizer to ensure all details are carried out according to guests’ requirement.

13. To ensure all function rooms are kept clean and tidy and all operating equipment are stored properly.

14. To conduct pre-function checks to ensure the specific requirements are adhered to.

15. To maintain a logbook for all beverage items and to ensure they are always at par level.

- Annual Leaves  

- Attractive salary

- 13th month salary

- Birthday benefit

- Duty Meals

- Annual Outing trip

- Special room rate as per Melia Hotels International policy

- Shuttle Bus to pick up associates from Vung Tau, Long Hai and Phuoc Hai to Melia Ho Tram

• College degree or above
• Hotel Management Professional
• Vietnamese- Excellent level, written & spoken
• English - Good level, written & spoken
• Administrative Specialized courses
• Computer Skills
• Letter Writing Skills
• At least 2-3 years experience in international hotel at the same position