ENG Coordinator

• Provides administrative support to Division Head and ensures the implementation of hotel policies, standards, and procedures as they apply to the administrative functions.

• Reads and routes incoming mail.

• Locates and attaches appropriate file correspondence to be answered by Division Head.

• Types, files, and upkeeps of all private and confidential matters related to the department.

• Sets up a systematic and efficient filing system, both for hard files as well as all electronic data, that enables quick retrieval. Ensures all files are kept up-to-date at all times.

• Prepares the relevant materials for all meetings attended by the Division Head: Daily Operations Meeting, Executive Committee Meetings, Departmental Meetings and ad hoc meetings.

• Answers telephone and give information to callers or routes call to appropriate official and places outgoing calls.

• Greets visitors, ascertains nature of business, and conducts visitors to appropriate employee.

• Compiles and types statistical reports.

• Makes copies of correspondence or other printed matter.

• Prepares outgoing mail.

• Types, takes dictation and minutes, drafts letters, files and trace correspondences.

• Attends and prepares minutes for Division’s employee meetings.

• Monitors and maintains the proper cleanliness and appearance of the Division’s office area.

• Ensure all files are kept up to date at all time

• Maintains timekeeping records and schedules for department.

Customer Service

• Provides the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.

• Ensures all employees provide a courteous and professional service at all times.

• Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.

• Maintains positive guest and colleague interactions with good working relationships.

People Management

• Supports the implementing, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.

Other Duties

• Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

• Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

• Is knowledgeable in statutory legislation in employee and industrial relations.

• Ensures high standards of personal presentation and grooming.

• Exercises responsible behaviour at all times and positively representing the hotel and Hyatt International.

• Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.

• Responds to changes in the Engineering function as dictated by the industry, company and hotel.

• Attends training sessions and meetings as and when required.

• Carries out any other reasonable duties and responsibilities as assigned.

BENEFITS:

• Uniform according to hotel standard and laundry service is provided
• Friendly yet professional 5-star working environment
• Potential career path and network in hospitality industry
• Access to Clinic service, Locker and Bathroom area
• Free uniform, free meals and free parking
• As hotel policy and labor law

Good command of English

Knowledge in MS Office (Words, Excel, Powerpoint…)

Good communication skill

• Send CV to email: Tin đã hết hạn(CV in English) with the title: [Date] - HANRH - [Position] - Full name
• Recruitment telephone no: +84.24.2230.1234
• Add: 36 Le Duc Tho, My Dinh II, Nam Tu Liem, Hanoi