Reservation Agent (Pre-opening Hotel)

Hạn nộp: 31/12/2022
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
2

Nơi làm việc
Huyện Thuận An - Bình Dương

Giờ làm việc
Giờ hành chính

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch

Ngành nghề
Kinh doanh & tiếp thị

Vị trí
Nhân viên

Cập nhật
24/05/2023 21:38

Mô tả công việc

•Answer incoming calls promptly and provide callers with hotel information and accommodations.

•Convert telephone inquiries into reservations, maintaining acceptable performance statistics.

•Gather detailed caller information and create leads for follow-up as part of outbound calling program. Meet goals set for Navis Outbound call production.

•Book reservations accurately and efficiently utilizing telephone, internet, group booking fax, room lists and the other forms of reporting.

•Enter confirming and modifying telephone, facsimile and e-mail reservations into appropriate database.

•Assist with entering individual and group reservations in the system, specifying billing instruction and securing all payments as outline on group contract.

•Address guest and vendor questions or concerns independently.

•Assist with loading group rooming lists, assigning rooms, specifying billing instructions and securing final payments in full prior to group arrival.

•Processing advance deposits.

•Perform daily reservations audit for the next day’s arrivals.

•Process commissions at regularly assigned property(s).

•Adhere to property and company policies and procedures.

•Perform other duties as assigned.

Quyền lợi được hưởng

• Accident Insurance (24/24)

• Social welfare

• “Star Stay Program” with discounted rates in Fusion

• Food & Beverage discount for STARs/family/friends

Yêu cầu công việc

•Excellent oral and written English communication skills.

•Ability to communicate effectively with Management.

•Excellent organization skills.

•Ability to work well under deadline pressure and/or travel.

Yêu cầu hồ sơ

Nộp hồ sơ online trên web.

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

Đánh giá ẩn danh

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Sắp xếp đánh giá:

HIIVE

Theo dõi

Chat

Quy mô: 100 - 499
Bình Dương
https://binhduong.hiivehotels.com
Designed with the business traveller in mind, Hiive provides ideal accommodation for both long- and short-term business travel. Situated in prime locations for commerce and industry, each space is created with not only everything guests need to be productive, but also well-deserved home comforts to indulge in after a busy day.